Posted 18 days ago
Counter Customer Service Representative (CCSR)
@ GRAYBAR CANADA
Edmonton, Alberta
Overview
Graybar Canada is hiring a full-time Counter Customer Service Representative at its Edmonton, AB branch. The role sells electrical and telecommunications products over the counter, handles customer inquiries and order processing, and assists in the warehouse.
Responsibilities:
- Sell merchandise to customers over the counter
- Provide technical support on product selection and application
- Process orders and prepare shipments
- Maintain inventory controls and track stock-out items
- Assist in the warehouse with receiving, picking and shipping
Requirements summary:
- Minimum Grade 12 education
- One to three years of customer service or warehouse experience preferred
- Ability to lift up to 60 lbs
- Proven proficiency with Microsoft Office
- Strong troubleshooting and customer service skills
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · tbe
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 60 lb · computer moderate |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Tuition support, Performance bonus, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GRAYBAR CANADA
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Your Wholesale Distributor for leading manufacturers of Electrical, Comm/Data, and Automation products. ⚡️🖥️🤖
Full company description
Graybar Canada is a wholesale distribution, specializing in high-quality electrical, communications, data, and industrial products. We are an employee-owned company headquartered in Halifax, Nova Scotia, with a strong national presence with over 31 strategically located branches. Our divisions, including Electrical Supply, Industrial/Automation, Lighting, Comm/Data, Utility, Security, and Oil & Gas, offer tailored solutions, backed by a team of specialists dedicated to understanding and meeting your unique challenges. Quality is at the core of our operations, encompassing customer service, product selection, supply chain management, and distribution. As one of the oldest and largest electrical distributors in Canada, our heritage of innovation and excellence drives our commitment to delivering the best in electrical distribution from coast to coast to coast. At Graybar Canada, we're not just a company; we're your trusted partner for all your electrical and communications needs. Let's connect and illuminate a path to a brighter future together.
- LinkedIn followers
- 9,798
- People associated on LinkedIn
- 514
- Reported office locations
- 3600 Joseph Howe Dr, Halifax, Nova Scotia B3L, CA
- 130 Hayward Ave, Kitchener, Ontario N2C, CA
- 494 Massey Rd, Guelph, Ontario, CA
- 85 Morley St, Hamilton, Ontario L8H, CA
- 260 Brownlow Ave, Dartmouth, Nova Scotia B3B, CA
- 1765 Connolly Ave, Bathurst, New Brunswick E2A, CA
- 108 Logan Rd, Bridgewater, Nova Scotia B4V, CA
- 13 Walker Dr, Charlottetown, Prince Edward Island C1A, CA
- 356 O'Connell Dr, Corner Brook, Newfoundland and Labrador A2H, CA
- 9124 Route 130, Florenceville, New Brunswick E7L 1Y9, CA
- 668 Prospect Street, Fredericton, New Brunswick E3B 6G9, CA
- 4 Bayley St, Grand Falls-Windsor, Newfoundland and Labrador A2A, CA
- 9 Roscoe Dr, Kentville, Nova Scotia B4N, CA
- 385 Edinburgh Dr, Moncton, New Brunswick E1E, CA
- 136 Terra Cotta Dr, New Glasgow, Nova Scotia B2H, CA
- 300 Charlotte St, Saint John, New Brunswick E2L, CA
- 47 Pippy Pl, St John’s, Newfoundland and Labrador A1B, CA
- 1100 Upper Prince St, Sydney, Nova Scotia B1P, CA
- 45 Polymer Rd, Truro, Nova Scotia B2N, CA
- 4 1st St, Wabush, Newfoundland and Labrador A0R, CA
- 6 Industry Ave, Yarmouth, Nova Scotia B5A, CA
- 7000 Kinsmen Ct, Niagara Falls, Ontario, CA
- 1730 Bantree St, Ottawa, Ontario K1B, CA
- 2354 Maley Dr, Sudbury, Ontario P3A, CA
- 2760 Deziel Dr, Windsor, Ontario N8W, CA
- 2765 48 Ave NE, Calgary, Alberta, CA
- 10334 176 St NW, Edmonton, Alberta, CA
- 6741 Cariboo Rd, Burnaby, British Columbia, CA
- 160 Brunel Rd, Unit A, Mississauga, Ontario L4Z 1T5, CA
- 7245 Highway 50, Unit 1, Vaughan, Ontario L4H 4P6, CA
- 100 - 19600 Langley Bypass, Langley, British Columbia V3A 7B1, CA
- Business categories
- Electronics
- Lighting
- Service Industry
- Sales
- Wholesale
- Electrical Distribution
- Industrial Automation
- Other recorded names
- GRAYBAR CANADA
- Graybar Canada
- Specialties
- electrical distribution
- automation
- communications/data
- security
- lighting
- Energy
- and Oil & gas
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Graybar Canada is a wholesale distribution, specializing in high-quality electrical, communications, data, and industrial products. We are an employee-owned company headquartered in Halifax, Nova Scotia, with a strong national presence with over 31 strategically located branches. Our divisions, including Electrical Supply, Industrial/Automation, Lighting, Comm/Data, Utility, Security, and Oil & Gas, offer tailored…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 501-1,000 employees |
| Headquarters | Halifax, Nova Scotia |
| Organization type | Privately Held |
| Specialties | electrical distributionautomationcommunications/datasecuritylightingEnergyand Oil & gas |
| Open jobs on Jobsy | 49 |
| View page |
Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.
Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.
Graybar Canada currently has an exciting career opportunity available out of our Edmonton, AB branch.
Counter Customer Service Representative (CCSR)
Graybar Canada offers a competitive compensation and benefits package including:
- No Evening or Weekend Shifts
- TELUS Health Virtual Care
- Cost shared Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program
Summary:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries and order processing. The CCSR delivers the highest quality customer care following corporate objectives and revenue goals.
Responsibilities:
- Sell merchandise to customers over the counter, ensuring that every customer experience meets Graybar Canada’s quality standards.
- Provide technical support on product selection and application.
- Maintain quality service by following organization standards.
- Place new merchandise on display.
- Track stock out items and recommend the new stock.
- Maintain inventory controls by collecting stock location orders and printing requests.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Regularly assist in the warehouse to help receive, pick and ship out the product.
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.
- Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules and regulations.
- Must be willing to participate in a rotational schedule for handling emergency after-hours calls.
Knowledge / Skills / Abilities :
- Minimum Grade 12 education.
- One to three years of related warehouse/customer service experience desired in a distribution setting is considered an asset.
- Knowledge of data and communications and electrical products is preferred.
- The candidate must have the ability to do light to moderate lifting (up to 60 lbs).
- Must exhibit excellent time management and organizational skills.
- Ability to prioritize work and be flexible.
- Consistently able to meet deadlines.
- Possesses solid relationship-building skills to cultivate and develop customer loyalty.
- Strong customer service and troubleshooting skills are a must.
- Practice excellent verbal and written communication skills.
- Must demonstrate honesty and integrity.
- Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
- Proven proficiency with Microsoft Office products, including Outlook, Excel, Word and PowerPoint.
- Willingness to go the extra mile.
The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.
If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.
#Indeed123
Journal
Only you can see this. Kept on this device, and in your account when you sign in.