Posted 12 months ago
Courier Service Manager
@ Deliverr.ca
Canada
Overview
Deliverr.ca is hiring a full-time Courier Service Manager in Regina, SK, to plan, organize, direct and evaluate courier delivery operations. The role leads and supervises delivery staff, including hiring and training, and reports on operational efficiency. The posting states a salary range of $58,000 to $64,000 plus benefits.
Responsibilities:
- Plan, organize, direct and evaluate courier delivery operations in Regina
- Supervise support and shift supervisors and delivery team members
- Hire, train and onboard new delivery staff
- Gather courier feedback through surveys, focus groups and hub visits
- Track NPS across areas and launch operational initiatives
Requirements summary:
- Experience managing delivery or courier operations
- Strong two-way communication with delivery teams
- Ability to generate reports and brief executives
- Budgeting and expenditure administration experience
Tools & skills
Source and dates
Employer career site / ATS feed · freshteam
- Employer posting date
- 2025-11-07
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Supply chain & logistics |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Deliverr.ca
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- People associated on LinkedIn
- 3
- Other recorded names
- Deliverr.ca
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Headquarters | Regina, Saskatchewan |
| Open jobs on Jobsy | 4 |
| View page |
About Deliverr
Founded in 2016, Deliverr is dedicated to growing local economies and empowering new ways of working, earning, and living. Deliverr has become the fastest-growing on-demand liquor delivery in the Regina, growing 170% year-over-year. Deliverr has distinguished itself by offering liquor and grocery on-demand delivery. Deliverr’s technology-led approach to solving for hyperlocal, offers a hassle-free fast and reliable delivery experience for our consumers.
About the Job
Deliverr is looking for an effective Courier Service Manager (CSM) in Regina, SK. who will be the voice of Deliverr in Regina. The CSM will work closely with Director on rolling out new products and processes to drive ops excellence and build sustainable operations in City of Regina.
CSM takes care of planning, organizing, controlling and evaluating of the delivery operations. CSMs are responsible for hiring and training delivery staff. The job comes up with the starting salary range of $58,000 - $64,000 plus applicable benefits.
Roles & Responsibilities:
Deliverr is looking for an effective Courier Service Manager (CSM) who will be the voice of a Delivery Team (DT) in Deliverr’s regional operations
He/she should excel at two-way communication with DTs to understand a DT’s expectations, preferences issues and implement initiatives that address DT concerns, improve DT’s Deliverr experience and ensure business objectives are met.
He/she should be able to act as an active check for any processes started by other Deliverr stakeholders to ensure a DT’s experience is not affected. Plan, coordinate, implement any city-level engagement activity needed.
Plan, organize, direct, control and evaluate the operational activities and operations of courier services within Deliverr
Co-ordinate the duties of support/shift supervisors and other team members
Ensure new DTs learn the processes and get comfortable in the system in the shortest possible time. Conduct regular surveys, focus group discussions and frequent interaction with DTs at hubs to hear their issues and understand their needs.
Share feedback on DT sentiment, issues faced at an area level regularly to the executive team
Interview, hire and oversee training for staff
Track NPS across areas and identify issues. Co-ordinate launch of any new initiatives
Review the effectiveness of assigned deliveries and implement changes to delivery operations
Prepare and submit budget estimates and administer the expenditures of courier/delivery operations
Generate reports and brief executives about operational efficiencies
Journal
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