“CSM” jobs in Canada

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• 15d

  Senior Enterprise Customer Success Manager (CSM)

  Ontario

  RemoteFull Time

  F

  Fable

  4+ YOECandidates need 4+ years in customer success, account management or a similar SaaS role, and 3+ years managing enterprise relationships. Renewal and commercial experience, CRM skills such as HubSpot, and comfort using AI tools in daily work are also expected.

  HubSpot

  17d

  Senior Enterprise Customer Success Manager (CSM)

  Ontario

  RemoteFull Time

  F

  Fable

  4+ YOEFable needs candidates with 4+ years in customer success or account management in a SaaS role and 3+ years managing enterprise relationships. Experience with renewals, CRM tools like HubSpot, and using AI in daily workflows is an asset.

  HubSpot, CRM, Customer success platforms

• 17d

  ServiceNow Solution Architect - FSO, CSM

  Remote in Canada

  Remote

  

  NewRocket

  8+ YOECandidates need 8 to 12 years of application development experience, at least 3 years on the ServiceNow platform, and hands-on FSO delivery experience. They also need insurance industry knowledge, CSM expertise, strong ServiceNow scripting, and the required CSA and CIS certifications.

  ServiceNow, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

• 22d

  Senior Consultant - ServiceNow CSM

  Canada

  

  Infosys

  4+ YOECandidates need a bachelor's degree or equivalent, at least 4 years of IT experience, and at least 6 years designing ServiceNow CSM and ITSM solutions. Strong communication skills and Agile/Scrum experience are also required.

  ServiceNow, Angular JS, Jelly

• 23d

  CSM Lead

  Victoria, BC

  On-siteFull Time

  

  HeyMilo

  Candidates should review the full job listing on the employer's site before applying.

  CSM

• 23d

  Enterprise CSM

  Toronto, ON

  RemoteFull Time

  

  LocalStack

  5+ YOECandidates need 5+ years in customer success or account management at a SaaS company, ideally in developer tooling or DevOps, with 2+ years managing enterprise clients. They must be technically curious about cloud infrastructure and CI/CD, and comfortable leading renewals through procurement.

  HubSpot, Claude

• 25d

  Strategic CSM

  Toronto, ON

  RemoteFull Time

  PA

  Polar Analytics

  3+ YOECandidates need 3 to 5+ years in B2B SaaS Customer Success, ideally with eCommerce brands. They need executive presence, enough technical skill to troubleshoot APIs and data syncs, analytics or financial judgment, and proof that they already use AI to automate their own work.

  Shopify, Snowflake, Klaviyo, NetSuite, Meta Ads, Google Ads

• 26d

  Department Manager-CSM

  Halifax, NS

  Full Time

  LI

  Loblaws Inc.

  Candidates need previous retail management experience, preferably in a departmental or specialty store, plus strong leadership and organizational skills. A high school diploma is required and some college coursework is preferred. Basic computer skills, including Microsoft Office, are needed.

  Microsoft Office

• 26d

  ServiceNow CSM (Customer Service Management) Technical

  Calgary, AB

  Contract

  

  Sapsol Technologies Inc: A Process-Centric AI & Quantum company

  5+ YOE2+ MgmtSapsol Technologies needs candidates with 5+ years of ServiceNow experience, including 2+ years in technical leadership. Candidates must hold the CSA, Certified Application Developer and CSM Implementation Specialist certifications.

  ServiceNow, Flow Designer, Service Portal, Agent Workspace, Salesforce, SAP

  28d

  ServiceNow CSM (Customer Service Management) Technical

  Calgary, AB

  On-siteContract

  

  Sapsol Technologies Inc: A Process-Centric AI & Quantum company

  5+ YOE2+ MgmtSapsol Technologies needs candidates with 5+ years of ServiceNow experience, including 2+ years in technical leadership. Candidates must hold the CSA, Certified Application Developer and CSM Implementation Specialist certifications.

  ServiceNow, Flow Designer, Service Portal, Agent Workspace, Salesforce, SAP

• 26d

  Customer Success Manager/Gestionnaire succès client (CSM)

  Montréal, QC

  Hybrid

  

  Veriforce

  2+ YOE2 à 5 ans d'expérience en gestion de la relation client B2B; Bilinguisme français/anglais requis; Anglais de niveau avancé

  CRM, Microsoft Teams

• 28d

  Client Success Coach (CSM)

  Toronto, ON

  RemoteFull Time

  

  Impact Clients

  Candidates need fluent, accent-neutral English, a coaching or mentoring temperament, and a sales background. They also need experience with organic social media marketing, comfort with tools like Zoom, Loom, Slack, Calendly, CRMs and ActiveCampaign, and a full-time commitment for 3+ years.

  Loom, ActiveCampaign, Slack, Zapier, Calendly, CRM

• 29d

  CSM Solution Owner

  Mississauga, ON

  HybridFull Time

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  4+ YOECandidates need 4+ years of platform or customer service technology experience, hands-on ServiceNow CSM skills and a bachelor's degree or equivalent. Experience with SLA/OLA, knowledge management and omnichannel integrations is also required.

  ServiceNow, chat, telephony/CTI

• 2h

  Senior Customer Success Manager

  Toronto, ON

  On-siteFull Time

  

  Emburse

  5+ YOEEmburse needs candidates with 5+ years in customer success or account management, ideally in B2B SaaS. They should have a record of hitting renewal or upsell goals, strong negotiation and product demo skills, and experience with Salesforce and Zendesk.

  Salesforce, Zendesk, Excel, PowerPoint, Google Workspace, Zoom

• 3h

  Scrum Master

  Mississauga, ON +2

  

  Sobeys: est une entreprise fièrement canadienne comptant plus de 115 ans d'expérience dans le commerce de détail alimentaire.

  5+ YOESobeys needs candidates with 5+ years in IT project management and proven Scrum Master experience. Candidates should hold a Scrum certification such as CSM or PSM or equivalent, and have proficiency in Agile Place or similar tools.

  Agile Place

• 4h

  Customer Success Manager

  Vancouver, BC

  HybridFull Time

  

  ScalePad

  2+ YOECandidates need 2+ years of B2B customer success or account management experience, ideally with a large portfolio of 100+ customers. They also need strong prioritization, excellent written and verbal communication, and experience with a modern tech stack including HubSpot.

  HubSpot

• 4h

  Learning and Development Project Manager

  Toronto, ON

  Contract

  

  Randstad Canada

  5+ YOECandidates need 5+ years of project management experience in learning, training or adult education, and ideally experience in banking, insurance or financial services. Hands-on Agile, Scrum or hybrid practice, plus MS Project and Office skills, are required. PMP, PMI-ACP or CSM certification is an asset.

  MS Project, MS Office Suite, MS Teams, LMS, LXP, Articulate 360

• 18h

  Technical Customer Success Manager

  Remote in Canada

  RemoteFull Time

  

  Redpanda Data

  4+ YOECandidates need 4+ years in a TAM, technical CSM or post-sales engineering role on data infrastructure or developer platforms. They need working knowledge of distributed systems, a major cloud provider, Kubernetes and networking, plus strong communication skills for technical and executive audiences.

  Kubernetes, Prometheus, Grafana, Terraform, Helm, SFDC

• 18h

  AI Literacy and Community Manager

  Calgary, AB +2

  HybridFull Time

  

  ATB

  5+ YOE2+ MgmtCandidates need 5-7 years leading enterprise enablement, change management or technology adoption, ideally in a financial or regulated organization, plus 2-3 years of people leadership in a matrix. They need hands-on experience with AI and generative AI tools, strong facilitation and communication skills, and a bachelor's degree or equivalent experience.

  Copilot, LLM interfaces, generative AI tools

• 19h

  Project Manager/Leader - Senior (HYBRID) JP227

  Toronto, ON

  Full Time

  P

  Pathlion

  5+ YOECandidates need 5+ years of IT project management experience, ideally in the public sector, with proven ServiceNow project delivery and knowledge of Ontario or Canadian public sector financial systems. Strong offshore team management, Agile, Waterfall or Hybrid methodology skills, and excellent communication are required.

  ServiceNow

• 21h

  Customer Service Representative 12 Month Contract***Représentante, service à la clientèle

  Canada

  Full Time

  

  Canplas Industries Ltd.

  3+ YOECandidates need a high school diploma, a strong customer service and order desk background, and preferably three or more years of inside sales or industry experience. Strong computer and data entry skills, especially in Office 365 and an ERP system, are essential, along with strong math and organization skills.

  Outlook, Excel, Word, Infoflo, SAP, SAP HANA

  23h

  Customer Service Representative 12 Month Contract***Représentante, service à la clientèle

  Canada

  Full Time

  

  Canplas Industries Ltd.

  Candidates need a high school diploma, a strong customer service and order desk background, and preferably three or more years of inside sales or industry experience. Strong computer and data entry skills, especially in Office 365 and an ERP system, are essential, along with strong math and organization skills.

  Outlook, Excel, Word, Infoflo, SAP, SAP HANA

• 24h

  Digital Customer Success, Senior Manager

  Toronto, ON

  HybridFull Time

  

  Equinix LLC: Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company®, enabling digital leaders to harness a trusted platform to bring together and…

  10+ YOECandidates need 10+ years in customer success, customer experience or lifecycle management, plus hands-on Gainsight and Salesforce experience. Strong data-driven, cross-functional leadership and a test-and-learn mindset are essential.

  Gainsight, Gainsight Journey Orchestrator, Salesforce, AI platforms

• 24h

  Analyste-programmeur .Net (Int.) - Ville de Québec

  Brossard, QC

  $60k/yrFull Time

  FE

  FOP EXPERTS CONSEILS INC.

  5+ YOEDiplôme universitaire en informatique ou discipline connexe; 5 à 10 ans d'expérience en technologies de l'information; 3 à 7 ans comme analyste-programmeur .Net

  C#, SQL Server, Azure DevOps, JIRA, Confluence

21 companies