ScalePad enables MSPs to shift from reactive service to strategic impact, using Customer Success as the engine that drives trust, retention, and revenue. Our platform unifies risk insights, client planning, and success delivery, helping MSPs lead smarter conversations, close bigger deals, and show their value with every client.
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Full company description
ScalePad enables MSPs to shift from reactive service to strategic impact, using Customer Success as the engine that drives trust, retention, and revenue.
Our platform unifies risk insights, client planning, and success delivery, helping MSPs lead smarter conversations, close bigger deals, and show their value with every client.
LinkedIn followers
9,540
People associated on LinkedIn
230
Reported office locations
1021 West Hastings, 3200, Vancouver, BC V6E 0C3, CA
Plateau Mont-Royal, Montreal, Quebec, CA
85 Enterprise Blvd, 102, Markham, Ontario L6G 0B5, CA
4343 N Scottsdale Rd, 150, Scottsdale, Arizona 85251, US
Business categories
Software
Hardware
Computer
Other recorded names
ScalePad
Profile identifies a recruitment agency
No
Reported total investment
0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Industry
Software Development
Size
201-500 employees
Headquarters
Vancouver, BC
Organization type
Privately Held
ScalePad has 6 open jobs in Canada as of November 6, 2026. Top locations: Vancouver.
5+ YOECandidates need 5+ years in account management, strategic account management, customer success or SaaS sales, with proven upselling and retention results. B2B SaaS experience is required, and MSP, IT services or channel experience is an asset.
2+ YOECandidates need 2+ years of B2B customer success or account management experience, ideally with a large portfolio of 100+ customers. They also need strong prioritization, excellent written and verbal communication, and experience with a modern tech stack including HubSpot.
2+ YOECandidates need 2+ years of successful SaaS or B2B sales experience with consultative selling skills. They also need a metrics-driven approach to pipeline management and CRM use, strong written and verbal communication, and documented use of AI tools in their sales work.
5+ YOECandidates need 5-7+ years of hands-on SaaS development experience, skill in .NET (C#) and React (TypeScript), and strong SQL and AWS or Azure knowledge. Experience leading technical work, mentoring, and working in Agile teams with CI/CD pipelines is expected.
7+ YOECandidates need 7+ years of SaaS application development experience and strong skills in at least one of Java, Python, C# or React/TypeScript. Experience with SQL, vector databases, AWS or Azure, and LLM frameworks such as LangGraph or LangChain is needed.
Candidates need client-facing sales or customer service experience, and must use AI tools for outreach and research. They should be comfortable cold-contacting strangers, writing and speaking clearly, and managing a pipeline in a CRM such as HubSpot.