NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is among the largest pure-play ServiceNow partners, uniquely focused on enabling…
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We deliver meaningful experiences and extraordinary results with ServiceNow
Full company description
NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is among the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust to deliver lasing business value.
LinkedIn followers
37,955
People associated on LinkedIn
498
Reported office locations
1057 La Mirada Ct, Vista, California 92081, US
1-2 Hatfields, London, London SE1 9PG, GB
8300 Boone Blvd, Suite 500, Vienna, Virginia 22182, US
Lohia Jain IT Park 6th Floor, B-Wing Paud Road, Chandani Chowk, Near Kothrud Depot, Pune, India 411038, IN
Business categories
Information Technology
Software
Internet
Other recorded names
NewRocket
Specialties
Information Technology
Managed Services
Management Consulting
Professional Services
Consulting
ServiceNow
Customer Service Management
IT Service Management
Enterprise Operations
and Customer Experience
Profile identifies a recruitment agency
No
Reported total investment
0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Industry
IT Services and IT Consulting
Size
501-1,000 employees
Headquarters
Vista, California
Organization type
Privately Held
Year founded
2016
Specialties
Information TechnologyManaged ServicesManagement ConsultingProfessional ServicesConsultingServiceNowCustomer Service ManagementIT Service ManagementEnterprise Operationsand Customer Experience
NewRocket has 4 open jobs in Canada as of November 6, 2026.
8+ YOECandidates need 8 to 12 years of business process or functional design experience, including 3 or more years on ServiceNow and FSO work. They also need insurance or banking knowledge, CSM familiarity, process modeling skills and current ServiceNow System Administrator and Implementation Specialist certifications.
ServiceNow, Visio, Lucidchart, Miro, Microsoft Word, Microsoft Excel
8+ YOECandidates need 8 to 12 years of application development experience, at least 3 years on the ServiceNow platform, and hands-on FSO delivery experience. They also need insurance industry knowledge, CSM expertise, strong ServiceNow scripting, and the required CSA and CIS certifications.
ServiceNow, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
7+ YOECandidates need 7+ years of ServiceNow experience across two or more capabilities, including 2+ years in an architect or technical lead role. They also need 2+ years of hands-on Moveworks or comparable conversational AI experience, 4+ years of integration work, strong ServiceNow scripting skills, and working knowledge of LLM concepts.
ServiceNow, Moveworks Agent Studio, Flow Designer, IntegrationHub, Okta, Entra ID
5+ YOECandidates need five or more years of software engineering experience, including Service Portal and ServiceNow development. They also need strong web development skills and hands-on experience building LLM-powered applications for production use.
ServiceNow Service Portal, Claude, Anthropic APIs, MCP, Python