Posted 14 days ago
CSU Specialist
@ Ferrero
Ontario
Overview
Ferrero is hiring a Consumer Research & Insights Specialist in Canada, based in its North York commercial office on a hybrid schedule. The role turns consumer and shopper data into insights, reports on Nielsen and Numerator panels, and supports research and multicultural marketing initiatives. The base salary range is $83,981 to $111,974 annually.
Pay:
$83,981–$111,974 a year
Responsibilities:
- Deliver monthly cross-category reporting of volume, sales and share
- Analyze Nielsen, Numerator and BVC equity data
- Plan and budget consumer research with brand teams
- Manage research projects across timing, budget and stakeholders
- Lead multicultural marketing insights
Requirements summary:
- Three to five years of CPG consumer research experience
- Advanced knowledge of syndicated data such as Nielsen and Numerator
- Strong statistical analysis including multivariate methods
- Advanced PowerPoint and Excel skills
- Bachelor's degree in business, marketing research or social sciences preferred
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-24
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Marketing |
| Experience | 3+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | business, marketing research, social sciences |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ferrero
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery products come from Ferrero, including Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Surprise®. Sold in more than 170 countries, our products are part of the collective memory and traditions of consumers all around the world; loved by generations. In 2015, we entered a new era of acquisitions. Since then, we have acquired several brands and businesses, including Fannie May, the confectionary division of Nestlé, and Eat Natural, expanding our footprint and product offering also into the healthy snack segment. The secret to our global success is our 38,767 employees across the world, all dedicated to delivering the care and quality to craft the business, the careers and the brands we are proud of. From the moment you join us, we make sure you can nurture your curiosity and natural abilities. We provide the resources you need to succeed personally and professionally in a diverse work environment that is multicultural, innovative, and highly rewarding. In 2021, Ferrero was the confectionary company with the best reputation in the world, according to RepTrak. This achievement reflects our determination to bring consumers only the very best; an approach which is at the heart of everything we do. Our dedication to quality and excellence, our heritage and our family values, as well as our respect for the environment and the communities in which we work, are all seen in our desire to sustain and celebrate life’s special moments. Be part of it! Visit www.ferrerocareers.com to explore the opportunities Ferrero can offer when you craft your career with us.
- LinkedIn followers
- 1,774,331
- People associated on LinkedIn
- 32,865
- Reported office locations
- 16, Route de Trèves, Senningerberg, Luxembourg 2633, LU
- Business categories
- Farming
- Agriculture
- Food and Beverage
- Manufacturing
- Food Processing
- Other recorded names
- Ferrero
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery…
| Field | Value |
|---|---|
| Industry | Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Senningerberg, Luxembourg |
| Organization type | Privately Held |
| Open jobs on Jobsy | 8 |
| View page |
About the Role:
We have a current opening for a Consumer Research & Insights Specialist and are actively reviewing applications.
As the Consumer Research & Insights Specialist, Canada, you will help transform consumer and shopper data into insights that drive business decisions across Ferrero's brands and categories. Working closely with the Consumer & Shopper Understanding (CSU) Manager and cross-functional partners, you'll support research initiatives, analyze multiple data sources, and develop reports that identify opportunities and inform strategy.
In this role, you'll build expertise in consumer insights, market research, and syndicated data analysis while helping answer key business questions through primary research and data-driven recommendations. You'll also collaborate with industry-leading partners, including Nielsen and Numerator, to uncover actionable insights and keep the business connected to evolving consumer and market trends.
This role is hybrid, and will be based out of our Canada Commercial Offices in North York.
- Job Location: 5140 Yonge Street, Suite 1000 Toronto, Ontario M2N 6L7
- Work Arrangement: Hybrid
Main Responsibilities:
- Business Performance Reporting and Analysis: Deliver monthly cross category reporting of volume, sales and share by channel and analysis of performance drivers
- Business Performance Measurement: Lead analysis of Nielsen Retail Panel, Numerator Consumer Panel, and the BVC equity measurement tool to measure business performance and identify opportunities for growth.
- Research Planning and Budgeting: In collaboration with the brand teams, define consumer research needs with respect to brand strategies, budget for those needs, and execute plan within budget. Identify capability gaps, emerging needs, and new technologies that will create competitive advantage
- Project and Stakeholder Management: Manage projects with respect to timing, budget, agreed deliverables, and needs of multiple stakeholders.
- Inform and Influence: Analyze results and communicate in a clear and compelling manner to influence decisions.
- Multicultural Marketing: Take the lead on Multicultural Marketing capturing key consumer and market insights leading to the articulation of a preliminary strategy and the optimization of areas of focus for execution.
- Shopper Insights: Generate channel and shopper insights that help Ferrero and Retailers optimize performance
About You:
- Minimum 3-5 years of experience in consumer research in Consumer Packaged Goods, ideally both on the manufacturer and agency sides
- Bachelor’s degree in business, marketing research, or social sciences is preferred
- Advanced knowledge of syndicated data (Nielsen/Circana/Numerator) or other qualitative/analytical related areas
- Proficiency in Nielsen/Numerator database structure, metrics, and analytical tools
- General understanding about a range of quantitative and qualitative research methods including concept testing, sensory evaluation, communication testing, packaging and graphics testing, price testing, test marketing, segmentation, attitude and usage research, advertising tracking and brand equity measurement
- Strong analytical skills and experience translating consumer and market data into actionable insights
- Strong project management skills
- Sound commercial understanding and marketing acumen
- Demonstrated understanding of statistical analysis including multivariate methods
- Demonstrated understanding of Canadian consumer culture and trends
- Excellent skills in oral and written communication and in formal presentations
- Insightful, analytical, curious, articulate, passionate, flexible, organized, collaborative, proactive, strategic thinker, consulting mindset
- Advanced skills in PowerPoint and Excel
Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.
What We Offer:
The base salary range for this position is $83,981.00 - $111,974.00 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.
In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
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