Posted 5 days ago
Customer Account Analyst
@ GE HEALTHCARE
Mississauga, Ontario
Overview
GE HealthCare is hiring a Customer Account Analyst to join its Service Operations team, supporting Sales and Service. The role handles service agreement quoting, CRM entry, billing and reporting, working with internal teams and Accounts Receivable. The posting requires a college or university business-related program and French proficiency; it is a hybrid role.
Responsibilities:
- Generate quotes and service agreements in QuoteWerks
- Enter agreements in Siebel CRM
- Bill service agreements accurately and on time
- Analyze utilization reports for pooled service agreements
- Support Service, Account and Field Service teams
Requirements summary:
- College diploma or university business program in progress
- Excellent analytical skills and attention to detail
- Customer service experience
- Proficient French
- Understanding of basic financial principles
Tools & skills
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required), Bachelor’s degree (required) |
| Fields of study | Business, Commerce, Accounting, Business Analytics, Business Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GE HEALTHCARE
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.
- LinkedIn followers
- 2,823,823
- People associated on LinkedIn
- 59,965
- Reported office locations
- -, Chicago, US
- Business categories
- Home Improvement
- Health Care
- Apps
- Enterprise Resource Planning (ERP)
- IT Management
- Professional Services
- Medical
- IT Infrastructure
- Manufacturing
- Health Diagnostics
- Medical Device
- Internet
- Biotechnology
- Home Renovation
- Other recorded names
- GE HealthCare
- Specialties
- Healthcare and Biotechnology
- Profile identifies a recruitment agency
- No
- Reported total investment
- 5,524,660,836
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Chicago |
| Organization type | Public Company |
| Specialties | Healthcare and Biotechnology |
| Open jobs on Jobsy | 13 |
| View page |
Job Description Summary
As the Customer Account Analyst, you will be joining a fast-paced environment as part of the GE Healthcare Service Operations team. In this role, you will have an opportunity to work alongside experienced professionals within the various areas of service operations, IT, and Finance. You will gain exposure supporting both Sales and Service, and assist the greater organization in achieving its annual goals and objectives as an active participant.GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
In this role, your responsibilities will include (but are not limited to):
- Generating quotes and service agreements in our quoting software (QuoteWerks)
- Entering agreements in our CRM platform (Siebel)
- Timely and accurate billing of service agreements
- Generating and analyzing reports on utilization of pooled service agreements
- Working alongside and supporting internal customers (such as Service Management, Account Managers and Field Service Representatives)
- Actively working with the Accounts Receivables and Finance departments to ensure timely closure of collections issues
- Create and manage online workflow processes
Required Qualifications
- Education: College Diploma or University Bachelor Degree in course of completion in Business/Commerce (Accounting, Business Analytics, Business Administration, Finance) or equivalent related discipline.
Desired Characteristics
- Excellent analytical skills with great attention to detail
- Highly developed communication and interpersonal skills
- Self-motivated with great willingness to learn multiple systems and processes
- Strong organizational skills
- Strong influencing skills
- Understanding of basic Financial principles
- Able to speak French proficiently
- Demonstrated quality experience in a customer service capacity
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-ML2
#LI-Hybrid
Additional Information
Relocation Assistance Provided: No
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