Posted 3 months ago
Customer Care Technician
@ Hays
Vancouver, British Columbia
Overview
Hays is hiring a Customer Care Technician for a residential real estate organization in Metro Vancouver, supporting pre-occupancy deficiency and maintenance work and homeowner walkthroughs. The role is full-time at $25.00 to $35.00 per hour, with 3 weeks vacation and RRSP matching, and requires a BC driver's licence and a vehicle.
Pay:
$50,000–$73,000 a year
Responsibilities:
- Conduct walkthroughs and assist with key turnovers
- Handle pre-occupancy deficiency and maintenance repairs
- Perform drywall, painting, flooring and appliance work
- Complete electrical, plumbing and carpentry tasks
- Communicate with homeowners and tenants
Requirements summary:
- 2+ years deficiency, construction or maintenance experience pre-occupancy
- Knowledge of 2-5-10 warranty
- Valid BCDL and vehicle
- Yardi experience an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-08-20
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Construction trades |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Construction site |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Licences & certifications | BCDL |
| Driver’s licence | required, own vehicle |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hays
| Field | Value |
|---|---|
| Open jobs on Jobsy | 241 |
Your New Company
This company is a well-established, fully integrated real estate organization with in-house development, construction, and property management teams. They support a diverse portfolio of residential and mixed-use properties across North America and are well recognized in the local market. The team emphasizes strong tenant and resident experience which is achieved through maintaining strong relationships and delivering detailed and comprehensive property management services.
Your New Role
In this role, you will be reporting to the Customer Care Manager and Customer Care Supervisor. You will be joining an existing Customer Care Team to support the day-to-day of a residential portfolio in Metro Vancouver through pre-occupancy. The ideal candidate will be familiar with 2-5-10 warranty, conducting walkthroughs, and assisting with key-turnovers. The Customer Care Technician will have experience in deficiency or maintenance pre-occupancy and be well versed with drywall repairs, painting, flooring, appliance testing, electrical, and plumbing. This candidate will have handyman skills and be comfortable using tools, be able to complete carpentry tasks and excel at communicating with homeowners and tenants.
What you’ll need to succeed
2+ years deficiency, construction or maintenance experience pre-occupancy.
Knowledge of 2-5-10 warranty.
Yardi experience is an asset.
Must have BCDL & vehicle.
What you’ll get in return
Compensation: $25.00 - $35.00 / hour.
3 weeks vacation.
Comprehensive extended benefits package.
RRSP Matching.
Company phone provided.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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