Posted 12 days ago
Customer Engineer
@ Lantek
Québec, Quebec
SIGNALS
Overview
Lantek is hiring a full-time Customer Engineer to provide technical support on its CAD/CAM and MES/ERP industrial software. The role covers implementation, configuration, user training and incident resolution, with willingness to travel. The posting states a native English speaker is required and French is highly valued.
Responsibilities:
- Install, configure and support CAD/CAM and MES/ERP software
- Gather customer requirements and write specifications
- Support and implement small and medium projects
- Train customers and employees on-site and online
Requirements summary:
- Technical background, preferably computer engineering or IT
- Experience with industrial software projects
- Native English speaker; French highly valued
- Willingness to travel
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Computer Engineering, Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lantek
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
2026.04.30
Job Description
ABOUT US
Lantek is a leading multinational company in software solutions for the industrial sector, specialized in Industry 4.0 a nd digital transformation .
With over400 professionalsand presence in 16 countries , we are committed to continuous innovation to optimize manufacturing processes on a global scale.
About The Role
As part of the Operations team, this Customer Engineer role will be responsible providing technical support to customer-users based on their needs, related to our products and services (CAD/CAM and MES/ERP solutions). This includes supporting the full software lifecycle: from implementation and user training to incident resolution.
Duties & Responsibilities
The main duties are:
Job Description
ABOUT US
Lantek is a leading multinational company in software solutions for the industrial sector, specialized in Industry 4.0 a nd digital transformation .
With over400 professionalsand presence in 16 countries , we are committed to continuous innovation to optimize manufacturing processes on a global scale.
About The Role
As part of the Operations team, this Customer Engineer role will be responsible providing technical support to customer-users based on their needs, related to our products and services (CAD/CAM and MES/ERP solutions). This includes supporting the full software lifecycle: from implementation and user training to incident resolution.
Duties & Responsibilities
The main duties are:
- Consult, specify, install, configure, and provide support on issues related to our software (CAD/CAM and MES/ERP).
- Support and implement small/medium customer projects.
- Define solutions in exchange with customers.
- Create specifications according to the customer’s requirements.
- Gathering and analysing customer requirements for new software installations or upgrades.
- Train customers and employees in Lantek systems (on-site and online).
- Technical background, preferably Computer Engineering or IT field.
- Experience in technical projects involving software in an industrial environment.
- Knowledge of Lantek systems would be desirable.
- Native English Speaker. Knowledge of French will be highly valued. Other languages, such as Spanish or German, are a plus.
- Good interpersonal skills.
- Ability to understand and evaluate customer expectations.
- Customer oriented-approach.
- Goal-oriented work within the framework of project implementation.
- Willingness to travel.
Journal
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