Posted 45 months ago
Customer Relations Representative
@ Dina Constantinou Insurance Agency
Toronto, Ontario
Overview
Dina Constantinou Insurance Agency is hiring a full-time Customer Relations Representative to apply policy changes, educate clients on insurance options and support retention. The role requires insurance licences such as OTL or LLQP as required. Flexible work-from-home options are available and the posting lists a range of benefits including a performance bonus.
Pay:
$47,000–$49,000 a year
Responsibilities:
- Apply changes and updates to policy contracts
- Follow up with and establish relationships with customers
- Educate clients on insurance options through needs-based reviews
- Answer client questions using technical and corporate resources
Requirements summary:
- Appropriate insurance licences such as OTL or LLQP
- Customer service experience required
- Strong communication and organizational skills
- Second language is a plus
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2023-02-17
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | OTL, LLQP |
| Perks mentioned | Generous paid time off, Performance bonus, Wellness, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dina Constantinou Insurance Agency
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Benefits:
- Office promotions
- Company life/health insurance matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
- Competitive salary
- Dental insurance
- Free food & snacks
- Vision insurance
Do you like to win? Do you want a career in an industry that is essential and stable? Keep reading!
We are looking for a dynamic and resourceful Customer Relations Representative to help perform a variety of tasks within our Insurance Agency. They will be assisting clients and making a difference, by performing various service-related tasks, to ensure our customers are in the right spot. A successful Customer Relations Representative will need to be flexible, well-organized and eager to learn, as well as work with a winning team to achieve Agency goals and objectives. We are looking for top prospects who will help to ensure clients are receiving the elevated level of service this Agency is known for.
Main Responsibilities
- Assists clients by applying changes, updates, substitutions, etc. to the policy contract; paying attention to details and taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options and ensure clients have access to other team members, for discussions about additional offerings to meet their own unique needs.
- Relying on technical resources and Corporate support to ensure client questions are answered accurately and in a timely manner.
Requirements/Qualifications:
- Appropriate insurance licenses, i.e. OTL, LLQP as required.
- Professionalism, integrity and unwavering attention to detail.
- Ability to multitask.
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Resourceful and responsible team member.
- Strong organizational and prioritization abilities.
- Customer service experience required.
- Second language is a plus.
This position is with an independent contract Agent that is part of the Desjardins Exclusive Agent Network, not with Desjardins Group or its subsidiaries. This agent's employees are not employees of Desjardins. Independent contract Agents are responsible for and make all employment decisions regarding their employees.
Flexible work from home options available.
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