Posted 28 months ago
Customer Relations Representative
@ Anna Raeli Insurance Agency
King City, Ontario
Overview
Anna Raeli Insurance Agency is hiring part-time and full-time Customer Relations Representatives to answer calls and emails, greet customers and handle office tasks, including applying changes, cancellations and updates to client contracts. The role involves customer follow-up and needs-based education on insurance options. The posting states an hourly wage plus bonus, and lists training, advancement opportunities and free food as benefits.
Pay:
$20 an hour
Responsibilities:
- Answer calls and emails and greet customers
- Apply changes, cancellations and updates to client contracts
- Follow up with customers as needed
- Educate customers on insurance options through needs-based reviews
Requirements summary:
- High school diploma and two years of office work
- Experience in operations or customer service
- Strong communication and verbal skills
- Ability to multitask in a fast-paced environment
- Computer software skills
- Must obtain an OTL
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2024-07-31
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | OTL |
| Education | High school (required) |
| Perks mentioned | Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Anna Raeli Insurance Agency
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- Other recorded names
- Anna Raeli Insurance Agency
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
- Free food & snacks
About me: I have been a Desjardins insurance agent since 1998. I previously worked for two agents prior to opening my own agency in King City in Oct 2007. I pride myself on providing value-added, remarkable and a memorable client experience. My goal is to help people protect assets and preserve wealth. My passion for helping families and giving back to my community is the reason I do what I do. I reside in King Township with my husband and son and I love the small town feel that the community embraces. My agency provides insurance for Auto, Home, Business, Life, Disability and Critical Illness. Experience matters. And it matters most when reviewing insurance needs.
Our team: is looking for a Customer Relations Representative part-time and full-time to help perform a variety of tasks within our insurance office. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Relations Representative will need to be flexible, well organized and eager to learn from the best. We are looking for top prospects who will help our team accomplish exciting projects and assignments in a fast-growing industry.
Responsibilities
- Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Requirements:
- Professionalism and attention to detail.
- Ability to multitask.
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to take orders.
- Strong organizational and prioritization abilities.
- Ability to communicate with managers.
Qualifications:
- High school diploma.
- 2 years of experience doing office work.
- Knowledge of financial documents.
- Ability to use computer software and ease with communication technology.
- Experience with operations/ customer service.
- Second language is a plus.
- Continuous desire to improve.
- It's a requirement to obtain an OTL.
Benefits
Hourly and bonus
Team BBQ's and outings
Part time and full time positions.
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