Posted 8 days ago
Customer Relations Specialist
@ Flanagan Foodservice Inc
Kitchener, Ontario
Overview
s.t.o.p. Restaurant Supply is hiring a full-time Customer Service Representative at its Kitchener location. The role handles product questions, order processing and data entry for restaurant customers, with weekend availability expected. The posting offers profit sharing, an RRSP plan, flexible benefits and a birthday day off.
Responsibilities:
- Assist customers with product inquiries and orders
- Accurately process orders and perform data entry
- Resolve customer concerns with professionalism
- Maintain a clean, organized store environment
- Support team daily operations
Requirements summary:
- Friendly, customer-first attitude
- Excellent communication and interpersonal skills
- Strong attention to detail and organization
- Previous customer service experience
- Retail or restaurant experience is an asset
- Basic knowledge of restaurant supplies is a bonus
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-01
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Flexible hours, Retirement plan, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Flanagan Foodservice Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Difference You Deserve
Full company description
Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail, reliability and range of quality products you need to grow your business.
- LinkedIn followers
- 12,608
- People associated on LinkedIn
- 389
- Reported office locations
- 145 Otonabee Drive, Kitchener, ON N2C1L7, CA
- 100 Sasaga Drive, Kitchener, Ontario N2C 2G7, CA
- 69 Magill St., Walden Business Park, Lively, Ontario P3Y 1K6, CA
- 295 South Blair Street, Whitby, Ontario L1N 9V9, CA
- Business categories
- Food and Beverage
- Wholesale
- Other recorded names
- Flanagan Foodservice Inc
- Flanagan Foodservice Inc.
- Specialties
- Food Distribution
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 501-1,000 employees |
| Headquarters | Kitchener, ON |
| Organization type | Privately Held |
| Year founded | 1977 |
| Specialties | Food Distribution |
| Open jobs on Jobsy | 46 |
| View page |
Customer Service Representative
Full-Time | Profit Sharing | RRSP | Birthday Off!
Join the s.t.o.p. Family – Where Passion Meets Foodservice!
At s.t.o.p. Restaurant Supply, we’re not just about selling equipment — we help Chef’s, GM’s and Owners run and grow their business successfully in the most efficient and profitable way. From local gems to hospitality giants, we’re proud to be the trusted go-to for top-quality kitchen equipment and supplies — but it’s our people who make the difference. Our team is driven, collaborative, and always ready to go the extra mile for our customers.
Why You’ll Love Working With Us
- Profit Sharing Program – because your success should be rewarded.
- RRSP Plan – we invest in your future.
- Flexible Benefits – health and wellness that fit your lifestyle.
- Paid Personal Days & Your Birthday Off!
- Annual Health & Wellness Benefit – a little something just for you.
- Offices in Burlington, Kitchener & Sudbury – and growing!
What You’ll Be Doing
As a Customer Service Representative at our Kitchener location, you’ll bring your energy and customer-first mindset to every interaction. From assisting restaurants with product questions and order support to building lasting relationships through exceptional service, you’ll play a vital role in ensuring our customers feel valued, supported, and set up for success — while growing your own career along the way.Here’s what your days might look like:
- Assist customers with product inquiries and provide knowledgeable guidance on our wide range of restaurant supplies.
- Accurately process orders and perform detailed data entry.
- Resolve customer concerns with professionalism and care.
- Maintain a clean, organized, and welcoming store environment.
- Learn internal operations and support the team to ensure smooth daily processes.
- Be flexible with scheduling, including weekend availability
Who You Are
You’re a natural people person who thrives in a fast-paced environment. You care about your customers, love learning new things, and have that “go-getter” spark.
We’d love to hear from you if you’re:
- A positive, friendly attitude and a genuine passion for helping people
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Previous customer service experience (retail or restaurant industry experience is an asset)
- Ability to work both independently and collaboratively
- Basic knowledge of restaurant supplies and equipment is a bonus
Ready to Join Us?
If you’re looking for a place where your passion for people and foodservice can shine — and where your ideas are valued — come grow with us at s.t.o.p. Restaurant Supply!
We’re proud to be an equal opportunity employer offering competitive wages, great benefits, and an environment that celebrates teamwork and success.
Apply today and let’s cook up something amazing together!
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