Posted last month
Customer Service Agent
@ Executive Aviation
Masset, British Columbia
Overview
Executive Aviation is hiring part-time casual Customer Service Agents at Masset Airport (ZMT). The work covers greeting and boarding passengers, following airline check-in procedures, and handling carry-on and document checks. The posting offers $20.95 to $24.65 per hour, flight benefits with partner airlines and EA Travel perks, and requires shift availability including early mornings, evenings, weekends and holidays.
Pay:
$20.95–$24.65 an hour
Responsibilities:
- Greet and check in passengers
- Manage boarding per airline procedures
- Prepare first class or priority seating
- Enforce airline and airport policies
- Work with airline crew
Requirements summary:
- Two or more years in a customer-facing role
- Proven punctuality and reliability
- Comfort in a fast-paced environment
- Strong communication and computer skills
- Travel, tourism, marketing or business diploma (completed or in progress) an asset
- Criminal background check
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-09-27
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 70 lb · computer moderate |
| Licences & certifications | Security clearance |
| Background checks | criminal record |
| Education | College diploma (preferred) |
| Fields of study | Travel and Tourism, Marketing, Business |
| Security clearance | Other clearance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Executive Aviation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Executive Aviation is the Midwest's largest, most service-oriented fixed base operator (FBO). We operate 24 hours a day, 7 days a week. Executive Aviation maintains the highest standards of excellence in service, safety and equipment. We strive to develop long term relationships based on trust and integrity. We look forward to serving you soon at Flying Cloud airport in Eden Prairie, Minnesota.
- LinkedIn followers
- 356
- People associated on LinkedIn
- 41
- Other recorded names
- Executive Aviation
- Specialties
- Aircraft Maintanence
- Aircraft Management
- Leasing
- Aircraft Sales
- Ground/Line Services
- and On-site Chartering Department
- Profile identifies a recruitment agency
- No
Executive Aviation is the Midwest's largest, most service-oriented fixed base operator (FBO). We operate 24 hours a day, 7 days a week. Executive Aviation maintains the highest standards of excellence in service, safety and equipment. We strive to develop long term relationships based on trust and integrity. We look forward to serving you soon at Flying Cloud airport in Eden Prairie, Minnesota.
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 11-50 employees |
| Organization type | Privately Held |
| Year founded | 1991 |
| Specialties | Aircraft MaintanenceAircraft ManagementLeasingAircraft SalesGround/Line Servicesand On-site Chartering Department |
| Open jobs on Jobsy | 13 |
| View page |
Do you enjoy the aviation industry and are looking for a leadership opportunity? Are you passionate about aviation and looking to grow your career? If you've answered yes, we'd love to hear from you!
So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility? If you've answered yes, come join us!
Executive Aviation is looking for permanent casual Customer Service Agents to work at the Masset Airport (ZMT)! In Masset, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.
This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $20.95-$24.65/hour. We have fantastic flight benefits with the airlines that we support, and great EA Travel perks. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
- Greeting passengers
- Following airline specific check-in policies and procedures
- Have proper security clearances
- Provide pre-flight first class or priority seating grooming for the flight
- Manage passenger boarding as per airline procedures
- Understanding flight document requirements and carry-on allowances
- Positively working with airline crew
- A physical ability to consistently lift up to 70lbs/32kgs
- Kindly enforce airline and airport policies and procedures to passengers
- In some cases, learn how to bridge an airplane
- Other duties as assigned
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- A criminal background check
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