First seen by our source: 26 days ago
Customer Service (Cargo) Agent (PT)
@ Jazz Aviation LP
Victoria, British Columbia
Overview
Jazz Aviation LP is hiring a part-time Cargo Agent to assist Air Canada customers with shipping logistics, freight and baggage processing. The role involves operating ground vehicles, handling cargo to and from aircraft, and processing claims, with training provided in Transport Canada rules and the WebLynx cargo system. Employer-supported retirement savings and health, dental, life and accident insurance are offered.
Responsibilities:
- Process freight and COMAT shipments
- Transport cargo to and from aircraft
- Operate ground vehicles as required
- Initiate claims for missing or damaged cargo
- Process delayed, lost and damaged baggage
Requirements summary:
- High school graduate, bondable
- Valid driver's licence without restriction
- Complete Lynx Cargo Agent initial training
- Strong organizational skills and computer experience
- Ramp experience preferred
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · taleo
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Transportation & driving |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Vehicle, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | Bondable |
| Driver’s licence | required |
| Education | High school (required) |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Jazz Aviation LP
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Come fly with us! 🛫🍁🛬 Envolez-vous avec nous!
Full company description
Proudly rooted in Canadian aviation since the 1930s, Jazz operates more flights to more Canadian destinations than any other carrier. We connect communities large and small across Canada and the United States under the Air Canada Express brand. As a key part of Air Canada’s North American strategy, Jazz complements the mainline schedule by flying to major centres during off-peak times and providing essential service to regional markets. Our operations are powered by a Capacity Purchase Agreement (CPA) with Air Canada, under which we operate flights on their behalf. This unique commercial model offers flexibility and network connectivity for Air Canada. Jazz is proud to be Air Canada’s primary regional partner. At Jazz, our people are our strength. Our dedicated team of 4,200 aviation professionals is committed to delivering safe, reliable, and customer-focused service every day. Jazz is based in Halifax, Nova Scotia with regional offices in Toronto, Montreal, Vancouver and Calgary. Jazz is a wholly owned subsidiary of Chorus Aviation Inc.
- LinkedIn followers
- 42,346
- People associated on LinkedIn
- 2,860
- Reported office locations
- 310 Goudey Drive, Enfield, Nova Scotia B2T 1M6, CA
- Other recorded names
- Jazz Aviation LP
- Specialties
- Airlines Training Charters Regional Flight
- Profile identifies a recruitment agency
- No
Proudly rooted in Canadian aviation since the 1930s, Jazz operates more flights to more Canadian destinations than any other carrier. We connect communities large and small across Canada and the United States under the Air Canada Express brand. As a key part of Air Canada’s North American strategy, Jazz complements the mainline schedule by flying to major centres during off-peak times and providing essential…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 1,001-5,000 employees |
| Headquarters | Enfield, Nova Scotia |
| Organization type | Public Company |
| Year founded | 2001 |
| Specialties | Airlines Training Charters Regional Flight |
| Open jobs on Jobsy | 51 |
| View page |
Jazz is hiring a Cargo Agent. Join our award-winning team and help shape the future of regional aviation!
The opportunity
As a member of the Jazz Cargo Team, your role will be to assist our Air Canada customers in the logistics of shipping their packages. Our Cargo Agents will be trained in the Transport Canada rules and regulations of shipping as well as the Air Canada web-based Cargo System, WebLynx. While technical training will be delivered to you, excellent customer service is also expected. Additional training will be completed for safe airside ramp driving and operations and forklift licensing.
Key responsibilities
- Operate ground vehicles as required;
- Process the shipment of all freight and COMAT;
- Transport Cargo to and from the aircraft;
- Initiate claims resulting from missing and damaged cargo;
- Handle base supplies;
- Process delayed, lost and damaged luggage;
- Perform duties in accordance with established policies and procedures, while giving primary consideration to personal safety, and the safety of co-workers and customers;
- Perform other related duties, as assigned;
- Depending on the base, other duties may include:
- Handle missing baggage and damaged baggage claims.
Required qualifications
- Candidates will be high school graduates who are bondable and possess a valid driver's license without restriction;
- Must successfully complete the Lynx initial training course for Cargo Agent in accordance with Company standards;
- Candidates should possess strong organizational skills and the ability to work with little or no supervision;
- Computer experience.
Preferred qualifications
- Preference will be given to applicants with previous ramp experience;
- Demonstrated ability to operate ground vehicle equipment;
- Customer Service experience;
- Knowledge of Dangerous Goods regulations.
Benefits of joining our award-winning team
- Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
- Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
- Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected.
About Jazz Aviation LP
Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.
With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned.
Join our award-winning team and be part of shaping the future of regional aviation!
Our commitment to diversity, equity, inclusion, and accessibility
We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at [email protected].
Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
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