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Posted 12 months ago

Customer Service Agent

@ CGI

Montréal, Quebec

Full-time
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SIGNALS

Overview

CGI is hiring a full-time Customer Service Agent for its Payroll Services Centre, which serves clients who run payroll for their employees. The work involves answering client questions about cloud-based payroll and human capital management software on weekdays. Paid training on Canadian payroll is provided.

Responsibilities:

  • Support clients with payroll and human capital management needs
  • Work within a dynamic team serving many customers
  • Complete ongoing payroll training

Requirements summary:

  • Reliable and motivated individual

Tools & skills

Benefits mentioned

Employee assistanceStock options
Source and dates

Source type not verified · njoyn

Employer posting date
2025-11-05
First seen by our source
2026-10-17
Source record updated
2026-10-17

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
Perks mentionedFlexible hours, Stock or equity, Wellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
Company size10001+
HeadquartersE-Commerce Place
Open jobs on Jobsy514
Job description
CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high.

Every day, our partners help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 700 professionals and more than 62,000 customers!
We are looking for a reliable and motivated individual. Are you ready to play a key role?
We are ready for you:
- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;
- - Weekdays schedule, for a better work-life balance;
- Work environment recognized as one of the best in the Canada (Great Place to Work certified);
- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;
- Career development supported by a professional development plan;
- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;
- Benefits that fit your needs: Flexible insurance plan, telemedicine, and more!

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