Posted 1 hour ago
Customer Service Clerk
@ UAP Inc.
Ontario
Overview
UAP Inc. is hiring a full-time customer service clerk at its Long Sault distribution center to handle returns and warranties. The work covers product recall follow-up, credit request research, supplier return authorizations and supplier warranty management. The posting offers a competitive salary, a benefits package, company discounts and career training, and asks for at least 1 year of similar experience.
Pay:
$46,800–$58,500 a year
Responsibilities:
- Follow up with customers on product recalls
- Research customer credit requests
- Request return authorizations from suppliers
- Manage supplier return warranties
Requirements summary:
- Minimum 1 year of similar experience
- Very good Excel knowledge
- AS400 and Access knowledge an asset
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Women, Racialized people, People with disabilities |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
UAP Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 143 |
Company Description
Be part of a community of authentic, proud and trusted people
Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.
If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.
Job Description
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
This is a regular full-time position located in Long Sault
We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.
Your main responsibilities:
- Follow up with customers on product recalls issued by headquarters
- Conduct necessary research for all customer credit requests
- Request return authorizations from suppliers and complete the appropriate forms
- Manage supplier return warranties
Qualifications
To join our team, you must, among other things:
- Have a minimum of 1 year of experience in a similar position
- Have a very good knowledge of Excel as well as knowledge of AS400 and Access (an asset)
Additional Information
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.