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Posted 2 months ago

Customer Service Coach

@ CGI

Montréal, Quebec

Full-time
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Overview

CGI is hiring a full-time Customer Service Coach for its Payroll Services Centre, which runs cloud-based payroll and human capital management for clients across many industries. The role supports clients' payroll needs on a weekday daytime schedule.

Responsibilities:

  • Support clients of the Payroll Services Centre
  • Work as part of a team of more than 700 professionals
  • Contribute to client success on payroll solutions

Requirements summary:

  • Reliable and motivated individual
  • Ready to play a key role

Tools & skills

Benefits mentioned

Employee assistanceStock options
Source and dates

Source type not verified · njoyn

Employer posting date
2026-09-21
First seen by our source
2026-10-17
Source record updated
2026-10-17

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedFlexible hours, Stock or equity, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
Company size10001+
HeadquartersE-Commerce Place
Open jobs on Jobsy514
Job description
CGI’s Payroll Services Centre (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We take pride in the strong relationships we have built with our clients, which is reflected in our high client satisfaction rate.

Every day, our CGI Partners help hundreds of clients across various industries manage their employees’ payroll. In this role, you will contribute to the success of local businesses while working as part of a dynamic team of more than 700 professionals serving 62,000 clients.

We are looking for a reliable and motivated individual. Are you ready to play a key role? We’re ready for you:

Weekday, daytime schedule to support a healthy work-life balance
A workplace recognized as one of Canada’s best (Great Place to Work certification)
Employee Assistance Program, health and wellness programs, comprehensive insurance coverage, and financial assistance for job-related education
Career development supported by a professional development plan
Access to the share purchase plan and profit participation plan from day one
Benefits tailored to your needs, including a flexible insurance plan, telemedicine, and much more!

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