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Posted 9 days ago

Customer Service Representative

@ Blair Building Materials

Ontario

Full-time
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SIGNALS

Overview

Blair Building Materials is hiring a full-time customer service representative at its Maple, Ontario location. The role takes phone, in-person and written orders, enters sales orders in company systems, tenders cash sales and keeps the showroom stocked, with product training for drywall materials provided. Background check and drug screen are required before an offer is confirmed.

Responsibilities:

  • Serve customers by phone, in person and in writing
  • Take orders at the counter and over the phone
  • Enter sales orders in company computer systems
  • Complete sales and tender cash payments
  • Keep the showroom clean and properly stocked

Requirements summary:

  • High school diploma or GED equivalent
  • Exceptional computer skills
  • Ability to multitask and pay close attention to detail
  • Professional verbal and written communication
  • Comfort meeting the public and working as a team player

Tools & skills

Benefits mentioned

DentalLife insuranceDisability insuranceRetirement plan
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-28
First seen by our source
2026-10-29
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Office
PositionSitting and standing
Physical demandsphysical low · computer high
Background checkscriminal record, drug and alcohol
Encouraged to applyPeople with disabilities
EducationHigh school (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Performance bonus, Stock or equity

Summary and details written by AI from the posting; the employer’s posting is the authority.

Blair Building Materials

FieldValue
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Job description

Position Purpose:

The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training in product knowledge of building materials for the drywall industry will be provided.

Key Responsibilities:

  • Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices. Greet customers warmly and determine problems, orders, or other reasons for calling.
  • Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone.
  • Ability to use company computer systems for order entry.
  • Complete sales orders and tender cash sales.
  • Develop product knowledge to assist customers with purchases.
  • Ensure the showroom is clean and properly stocked.

Minimum Education:

High school diploma or GED equivalent.

Minimum Qualifications:

  • Ability to self -manage, show initiative and be comfortable meeting the public. Be a team player, demonstrate attention to detail and have good organizational skills.
  • Exceptional computer skills.
  • Ability to self-manage, show initiative and be proactive. Communicate professionally, both verbally and in writing to coworkers and customers. Occasionally, will move about inside the office to access files, office machinery, etc.
  • Must be able to operate basic office machinery.
  • Must be able to communicate with team and management and be able to exchange accurate information in these situations.
  • Constantly working in office environment
  • Must be able to multitask.
  • Must be able to receive and analyze financial information.
  • Must be able to quickly communicate solutions if problems occur.
  • Must be able to demonstrate a high degree of sound judgement.
Job Location: GMS Family of Locations - Maple10445 Keele Street Maple, ON L6A 3Y2

‎

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

‎

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

‎

‎

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

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