Posted 5 days ago
Customer Service Representative
@ CAN MOT|20900 Motion Canada Inc.
Calgary, Alberta
Overview
Motion Industries, operating as CAN MOT, is hiring a full-time Customer Service Representative to fulfil customer orders and manage incoming calls under close supervision. The work covers order entry, product inquiries, quotes, pricing negotiation and sourcing from branch, distribution or supplier inventory. The posting offers a benefits package including healthcare, retirement savings, vacation, sick and holiday pay, and requires a high school diploma or GED with up to three years of related experience.
Responsibilities:
- Handle customer inquiries, quotes and order entry
- Place orders by phone, fax, email or counter sales
- Negotiate sale and purchase prices within set parameters
- Maintain inventory levels and source products
- Expedite backorders, arrange shipping and handle returns
Requirements summary:
- High school diploma or GED
- 0 to 3 years of related experience
- Strong written, verbal and listening skills
- Attention to detail and organization
- Moderate computer skills
- Product knowledge preferred
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 0+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | preferred |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CAN MOT|20900 Motion Canada Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 49 |
SUMMARY
Under close supervision, the Customer Service Representative is responsible for
accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES
- Responds to basic customer inquires regarding products, provides quotes, and handles
- order entry.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter
- sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase
- price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on
- competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and
- drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per
- purchase order.
- Responsible for sourcing products in branch inventory, distribution center inventory or
- supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- Partners with Account Representatives to ensure customer satisfaction.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- May handle customer returns.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and zero (0) to three (3) years of related
experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and
- externally via email, using business systems and searching capabilities to find products
- on the internet.
- Product knowledge is preferred.
LICENSES & CERTIFICATIONS
Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.
COMPANY INFORMATION
Motion Industries offers an excellent benefits package which includes options for healthcare
coverage, retirement savings, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.