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Posted 2 days ago

Customer Service Representative

@ Delta Bingo Inc HQ

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Hawkesbury, Ontario

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SIGNALS

Overview

Delta Bingo & Gaming is hiring a Customer Service Representative for its Gaming Centre. The role sells bingo products, calls back and verifies winning cards, handles cash and POS sales, and keeps the playing area clean. The posting requires a valid AGCO registration and availability for all scheduled shifts.

Responsibilities:

  • Give friendly, prompt service to every guest
  • Sell bingo products and promote company products
  • Call back and verify declared bingos
  • Operate POS and manage cash float and paper inventory
  • Keep tables, chairs and floors clean

Requirements summary:

  • Valid AGCO registration
  • Available for all scheduled shifts
  • Strong customer service and communication skills
  • Comfortable handling cash and using a POS system
  • Able to stay on feet and move around the playing area

Tools & skills

POS system
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-11-04
First seen by our source
2026-11-04
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical moderate · computer low
Licences & certificationsAGCO registration

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Delta Bingo Inc HQ

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

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Full company description

🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with others and thrive in a dynamic, fast-paced environment, we want to hear from you! 👉 Explore current openings at DeltaBingo.com/careers or contact your nearest location to learn more. The Delta Story With over 50 years of experience, Delta Bingo & Gaming is a recognized leader in the bingo and gaming industry. Operating 20 locations across North America, we’re proud to support over 960 local charities and have helped raise more than $600 million for communities across Ontario. Our passionate management team is committed to innovation and continuous improvement—constantly enhancing our offerings to bring the best to our players. From Vegas-style gaming machines and digital bingo to POD games and full-service in-house restaurants, each location offers a modern and exciting gaming experience. Whether you're just starting your career or looking for a new opportunity, Delta is the place where fun meets purpose. Be part of a team that makes a difference—Join Team Delta today!

LinkedIn followers
2,309
People associated on LinkedIn
268
Reported office locations
  • Oakville, ON L6K 0J5, CA
Business categories
  • Digital Entertainment
  • Gaming
  • Casual Games
Other recorded names
  • Delta Bingo Inc HQ
  • Delta Bingo & Gaming
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with…

FieldValue
IndustryGambling Facilities and Casinos
Company size501-1,000 employees
HeadquartersOakville, ON
Organization typePartnership
Year founded1966
Open jobs on Jobsy8
LinkedInView page
Job description

Customer Service Representative – Delta Bingo & Gaming

Position Summary

As a Customer Service Representative, you’ll help make every visit to our Gaming Centre enjoyable. You’ll sell bingo products, verify and call back winning cards, and keep the playing area clean and ready for guests. Working quickly and courteously with customers is central to the role: you’ll respond to requests promptly, promote our products and keep each bingo event on schedule.

Key Responsibilities

Guest Service & Sales

  • Give friendly, prompt service to every guest.
  • Move through the playing area selling bingo products, and promote company products whenever there’s an opportunity.
  • Answer guest questions about bingo programs, Red 7, promotions and other Gaming Centre products and services.
  • Stay current on all Delta Bingo & Gaming programs and promotions.
  • Refer guest concerns to the Session Manager right away.

Game Operations

  • Stay alert and respond quickly to declared bingos.
  • Make sure the bingo caller knows about each declared bingo.
  • Call back declared bingos in a clear, loud voice.
  • Help pay verified winners the correct prize amount.
  • Help bundle paper and pocket slots.

Cash & Inventory Handling

  • Operate the POS sales system.
  • Manage a cash float and paper inventory accurately during your shift.
  • Balance your cash float and paper inventory at the end of each shift.

Facility Upkeep & Safety

  • Keep tables, chairs and floors clean and free of clutter.
  • Report possible safety hazards to the Session Manager right away.
  • Complete other tasks and housekeeping duties as your supervisor assigns.

Teamwork & Professionalism

  • Live Delta Bingo’s core values of Community, Innovation and Leadership.
  • Work cooperatively with charity members and co-workers.
  • Behave professionally at all times, including using respectful language.
  • Follow the Delta Bingo & Gaming dress code.
  • Show a team-first attitude, for example by being willing to cover shifts.

Requirements

  • Get and keep a valid AGCO registration.
  • Be available for all scheduled shifts.
  • Communicate clearly and have strong customer service skills.
  • Be comfortable handling cash and using a POS system.
  • Be able to stay on your feet and move around the playing area during a shift.

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