Posted last month
Customer Service Representative
@ MCDOUGALL ENERGY INC
Thunder Bay, Ontario
Overview
McDougall Energy is hiring a part-time Customer Service Representative at its Thunder Bay, John Street location. The role covers customer service, cashier operations, store upkeep and age verification for tobacco, lottery and alcohol sales. The posting requires night shifts, weekends and holidays, and offers $17.60 per hour plus a $0.52 night premium.
Pay:
$17.60 an hour
Responsibilities:
- Provide prompt, courteous customer service
- Operate cashier systems accurately and balance paperwork
- Maintain clean, safe interior and exterior store conditions
- Enforce age verification for tobacco, lottery and alcohol
Requirements summary:
- High school diploma or working towards it
- Smart Serve certification an asset
- Previous customer service or retail experience preferred
- Ability to stand for long periods
- Available for night shifts, weekends and holidays
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-06
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store, Outdoors |
| Position | Mostly standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | Smart Serve, Retail Smart Serve |
| Education | High school (required) |
| Perks mentioned | Wellness, Paid training, Uniform provided |
Summary and details written by AI from the posting; the employer’s posting is the authority.
MCDOUGALL ENERGY INC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 43 |
Customer Service Representative
Location: Thunder Bay
ABOUT THE OPPORTUNITY:
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location.
Reporting to the Site Manager, this position is responsible for:
- Providing prompt, efficient and courteous customer service to all customers.
- Maintaining a clean, safe, customer friendly work environment.
- Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
- Ensure accurate operation of cashier systems.
- Ensure all paperwork submitted is accurate and balanced.
- Adhere to all company policies and procedures as prescribed.
- Enforcing age verification for the sales of tobacco, lottery and alcohol products.
ABOUT YOU:
The ideal candidate will have:
- High school diploma or working towards completion
- Smart Serve Certification an asset
- Friendly enthusiastic and customer service focused
- Takes pride in their work
- Superior customer service skills with a desire to be part of a performance-driven team
- Previous experience in customer service/retail preferred
- Must be able to communicate clearly and effectively with customers and coworkers
- Ability to stand for long periods of time
- Must be able to work night shifts and weekends and holidays
The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.
WHAT WE OFFER:
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We provide a total rewards package that includes:
- Pay: $17.60 per hour. Night shift (11pm-7am) premium of $0.52 per hour.
- Employee & Customer Referral Programs
- Employee Perks Programs
- Employer Provided Uniforms and Personal Protective Equipment (PPE)
- Employee Assistance Program
ABOUT US:
McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.
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