Posted 1 hour ago
Customer Service Representative
@ Randstad Canada
Saint-Hubert, Quebec
Overview
Randstad Canada is hiring a Customer Service and Inside Sales Coordinator for a Quebec manufacturer of custom industrial packaging in Longueuil. The role coordinates customer orders end to end, prepares quotes from technical drawings, and follows up with clients. It is a permanent full-time position with a salary of $50,000 to $58,000.
Responsibilities:
- Gérer le traitement complet des commandes clients
- Prendre des mesures et valider soumissions et plans techniques
- Établir les prix et préparer les soumissions
- Faire le suivi auprès des clients jusqu'à la livraison
- Collaborer avec production, expédition, crédit et achats
Requirements summary:
- 5 à 10 ans d'expérience en service à la clientèle en fabrication
- DEC ou AEC dans un domaine pertinent
- Lecture de plans techniques et mesures précises
- Maîtrise intermédiaire d'Excel et de la suite MS Office
- Bilinguisme français et anglais (atout)
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Encouraged to apply | Women, Indigenous peoples, People with disabilities, Racialized people, 2SLGBTQ+ |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Randstad Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
partner for talent.
Full company description
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
- LinkedIn followers
- 455,966
- People associated on LinkedIn
- 1,207
- Reported office locations
- 777 Bay Street, Suite 2000, PO Box 128, Toronto, ON M5G 2C8, CA
- 525 Avenue Viger Ouest, Suite 501, Montréal, Quebec H2Z 1G6, CA
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- 5410 Boulevard Guillaume-Couture, Suite 84, Lévis, Quebec G6V 4Z2, CA
- 460 Rue St-Charles O, Suite A, Longueuil, Quebec J4Z 1A7, CA
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- 386 Boulevard Charest E, Quebec, QC G1K 3H4, CA
- Other recorded names
- Randstad Canada
- Specialties
- HR Consulting
- IT Recruitment
- Engineering Recruitment
- Staffing and HR
- HR Services
- Recruitment
- HR Outsourcing
- Temporary Hiring
- Permanent Hiring
- Recruiting
- Permanent Jobs
- Temp Jobs
- Hiring Strategy
- Human Resources
- Staffing
- Finding Jobs
- Employer Branding
- Jobs
- and Contract Jobs
- Profile identifies a recruitment agency
- Yes
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Public Company |
| Year founded | 1997 |
| Specialties | HR ConsultingIT RecruitmentEngineering RecruitmentStaffing and HRHR ServicesRecruitmentHR OutsourcingTemporary HiringPermanent HiringRecruiting |
| Open jobs on Jobsy | 9,634 |
| View page |
Location: Longueuil (St-Hubert industrial sector)
Salary: $50,000 to $58,000
Position Type: Permanent
Industry: Manufacturing
Do you have solid customer service experience in the manufacturing sector and are looking for a role where routine does not exist? A Quebec-based manufacturing company, a true leader in its field of custom industrial packaging, is looking to fill a key position within its Longueuil team.
This role is ideal for a versatile individual who enjoys coordinating orders from A to Z. You will join a human and respectful work environment, characterized by a highly stable and positive team, and a deeply involved and supportive manager.
Advantages
Permanent position within a solid and well-established company.
Competitive salary based on experience.
Warm, close-knit work environment focused on mutual support.
Diversified tasks ranging from inside sales to technical coordination.
Accessible manager, highly involved in the success of the team.
Responsibilities
Take charge of the complete processing of customer orders (from A to Z).
Take measurements, read, and validate quotes and technical drawings.
Establish pricing using standard formulas and prepare quotes.
Conduct rigorous follow-ups with clients regarding printing information, quote approvals, and delivery tracking.
Work closely with various internal departments (production, shipping/receiving, credit, purchasing) to ensure smooth operations.
Actively participate in continuous process improvement and provide a superior customer experience.
Qualifications
5 to 10 years of customer service experience in the manufacturing sector (knowledge of the packaging industry is an asset).
College Diploma (DEC) or Attestation of College Studies (AEC) in a relevant field.
Ability to read technical drawings and take precise measurements (using an imperial measuring tape with fractions).
Intermediate proficiency in Excel and the MS Office suite.
Excellent organizational skills, versatility, and strong problem-solving abilities.
Strong interpersonal skills, diplomacy, and excellent oral and written communication.
Bilingualism in French and English (an asset), as you will be required to communicate with clients outside of Quebec on a regular basis.
Summary
If this challenge aligns with your professional aspirations and you wish to commit to a stable and positive team, please do not hesitate to send me your application. You can apply directly online or contact me for a confidential discussion regarding this opportunity: [email protected]
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
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