Posted yesterday
Customer Service Representative
@ William F. White, International, Inc.
Calgary, Alberta
Overview
Sunbelt Rentals is hiring a full-time Customer Service Representative to serve as the front-line contact for customers renting construction and industrial equipment and store items. The work involves handling customer needs and requests on the phone, chat and email, using a PC, CRM and Wynne or AS400 systems. Pay is $23.35 to $32.09 per hour, with a benefits package including health, dental and vision coverage, enhanced vacation and tuition reimbursement.
Responsibilities:
- Provide professional, efficient service to equipment rental customers
- Serve as front-line contact for customer needs and requests
- Process rentals of construction and industrial equipment and store items
- Support customers by phone, chat and email
Requirements summary:
- Customer service experience in a call center or customer service department
- PC systems and typing skills (CRM, email, chat)
- Wynne or AS400 experience (preferred)
- Equipment rental or construction industry experience (preferred)
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 25 lb · computer high |
| Languages | English |
| Encouraged to apply | Veterans |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support, Wellness, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
William F. White, International, Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Customer Service Representative Sunbelt’s Customer Service Representative is equipped for success so we can make it happen for our customers. The Customer Service Representative is empowered to provide exceptional, professional and efficient service to all customers in the rental of construction/industrial equipment and store items. This position is considered the company’s front line contact with the customer and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers. Education or experience that prepares you for success: Customer service experience in either a call center environment or a dedicated customer service department Wynne or AS400 (preferred) Equipment rental or construction industry experience (preferred) Knowledge/Skills/Abilities you may rely on: PC systems and typing skills (CRM, email, chat) Supporting others to “get things done” Wynne or AS400 Equipment rental knowledge Construction industry knowledge Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services RepresentativeBase Pay Range
23.35 - 32.09Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental, Vision, Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.
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