Posted 21 months ago
Customer Service Representative
@ Traffic Tech Inc.
Hamilton, Ontario
Overview
Traffic Tech Inc. is hiring a full-time Customer Service Representative in Hamilton, Ontario, to coordinate and execute freight movements by land, sea and air for North American and global customers. The role involves booking shipments, tracking pickups and deliveries, negotiating with shippers and carriers, and preparing shipping documents. The posting states a Monday to Friday schedule and a salary starting at $50,000+ depending on qualifications and experience.
Responsibilities:
- Coordinate freight movements across North America and globally
- Book shipments and track pickup and delivery
- Negotiate with shippers and carriers
- Prepare required shipping documentation
- Maintain vendor relationships
Requirements summary:
- Customer service experience
- Minimum high school diploma
- Written and verbal fluency in French and English
- Professional phone manners
- Well-organized, self-starting, with strong interpersonal skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jobvite
- Employer posting date
- 2025-02-05
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Traffic Tech Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We're a global third-party logistics company that strives to deliver the extraordinary #NowHiring #TeamTrafficTech
Full company description
When you join Traffic Tech, you join a team that keeps the global economy moving – literally. We're a third-party logistics company (or 3PL) with 2,000 employees that expertly connect customers who need to move goods with the best carriers to safely transport them via air, ocean, rails, and roads. Whether we're helping businesses move their loads across borders, across time zones, or just across the loading dock, we strive to deliver the extraordinary.
- LinkedIn followers
- 39,519
- People associated on LinkedIn
- 1,374
- Reported office locations
- 111 E Wacker Dr, Suite 2500, Chicago, Illinois 60601, US
- 9300 Rte Transcanadienne, Montreal, Quebec H4S 1V3, CA
- Tower 1 Metroplaza, Level 18, Kwai Fong, NT, HK
- B4200 Westpark Business Campus, Suite 4235, Atlantic Avenue, Shannon, Co. Clare V14 YX01, IE
- Avenida Nueva Tajamar 481, Torre Sur, piso 20, Oficina 2002 Las Condes, Santiago, CL
- Calle Dean Valdivia 227, Oficina 601, Piso 6, Lima, Peru, PE
- 550 Matheson Blvd East, Mississauga, ON L4Z 4G3, CA
- 2300 Redondo Avenue, Long Beach, CA 90809, US
- 238A Brownlow Ave, Suite 320, Dartmouth, NC B3B 2B4, CA
- 1845 104 Ave NE, Suite 131, Calgary, Alberta T3J 0R2, CA
- 4595 Canada Way, Suite 200, Burnaby, British Columbia V5G 1J9, CA
- 910 Hale Pl, Suite 100, Chula Vista, CA 91914, US
- 10201 NW 112th Ave, Suite 20, Medley, FL 33178, US
- 5 Place du Commerce, Suite 101, Door A, Brossard, QC J4W 3E7, CA
- 22418 S Harrison St, Spring Hill, Kansas 66083, US
- 1 Neshaminy Interplex Dr, Suite 302, Trevose, Pennsylvania 19053, US
- 6601 Six Forks Rd, Suite 310, Raleigh, North Carolina 27615, US
- 18300 Cascade Ave S, Suite 170, Seattle, Washington 98188, US
- 80 Broad St, Suite 2502, New York City, NY 10004, US
- 101 Round Hill Drive, Suite 2D, Rockaway, NJ 07866, US
- 2001 Westside Pkwy, Suite 200, Alpharetta, Georgia 30004, US
- 1870 a Rue Power, Drummondville, Quebec J2C 5X5, CA
- 106 Colonnade Rd N, Suite 120A, Ottawa, Ontario K2E 7M3, CA
- Avenida Ruben Dario No. 1109, Colonia Providencia, Guadalajara, Jalisco, MX
- Boulevard Manuel Avila Camacho 2900-101, Fraccionamiento Los Pirules, Tlalnepantla de Baz, Estado de Mexico C.P. 54040, MX
- 14646 N Kierland Blvd, Suite 130, Scottsdale, Arizona 85254, US
- 21 St Clair Ave E, Suite 1410, Toronto, Ontario M4T 1L9, CA
- 3655 Nobel Dr, Suite 660, San Diego, California 92122, US
- 1121 E. Main Street, Suite 240, St. Charles, IL 60174, US
- 1660 Hollis St, Suite 205, Halifax, Nova Scotia B3J 1V7, CA
- 401 E Jackson St, Suite 1800, Tampa, Florida 33602, US
- 1107B 11th Floor, Kingkey Timemark Square, Binhe Avenue & Dongyong Road Itersection Futian, Shenzhen, Guangdong, CN
- Unit F, 23/F Meixin Masion, No.728 Xizang (M), Shanghai, 200001, CN
- D1803 Zoho International Building, No. 118 Weidi Road, Hexi District, Tianjin, CN
- Room 2703, Block A China Resources Building, Building No.6, Shandong Road D, Qingdao, CN
- Gustav Mahlerplein 28, Amsterdam, North Holland 1082, NL
- 111 N Magnolia Ave, Suite 1575, Orlando, Florida 32801, US
- Business categories
- Information Technology
- Virtual Reality
- Software
- Shipping & Trucking
- Transportation and logistics
- Other recorded names
- Traffic Tech Inc.
- Traffic Tech
- Specialties
- Third-Party Logistics
- Warehousing
- Supply Chain
- Transportation
- Freight Brokerage
- Intermodal
- Less Than Full Load
- Customs Brokerage
- Cross-Border
- Global Supply Chain
- International Freight
- Air Freight
- Sea Freight
- LTL
- and Logistics
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
When you join Traffic Tech, you join a team that keeps the global economy moving – literally. We're a third-party logistics company (or 3PL) with 2,000 employees that expertly connect customers who need to move goods with the best carriers to safely transport them via air, ocean, rails, and roads. Whether we're helping businesses move their loads across borders, across time zones, or just across the loading dock…
| Field | Value |
|---|---|
| Industry | Transportation, Logistics, Supply Chain and Storage |
| Company size | 1,001-5,000 employees |
| Headquarters | Chicago, Illinois |
| Organization type | Privately Held |
| Year founded | 1988 |
| Specialties | Third-Party LogisticsWarehousingSupply ChainTransportationFreight BrokerageIntermodalLess Than Full LoadCustoms BrokerageCross-BorderGlobal Supply Chain |
| Open jobs on Jobsy | 15 |
| View page |
Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.
Your Part in It:
Working out of our growing Hamilton, ON are looking for our next Customer Service Representative. You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated and executed successfully according to our customers’ needs.
Your work will support our extensive Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to set foot within the extensive logistics field.
CUSTOMER SERVICE REPRESENTATIVE
What the Job Entails:
- Creating and maintaining Strong Vendor Relationships
- Negotiating with Shippers and Carriers
- Booking and Shipment tracking – monitor pickup and delivery
- Preparing required shipping documentation
- Effective and professional communication with clients and carriers
- Minor Accounting Functions and data entry
What We Are Looking For:
- Customer service experience
- Minimum High School Diploma - Great opportunity for recent graduates!
- Written and verbal fluency in French/English
- Well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment
- Possess professional phone mannerisms
- Outgoing personality; high energy; flexible
- Great attitude and desire to work hard while having fun!
What We Offer:
- Robust industry with training and mentorship
- Compensation package that include Medical and Dental benefits
- Life Insurance/AD&D Insurance
- Long-term disability
- Personal and Volunteer time off
- Paid vacation after probationary period
This is a full-time permanent position from Monday to Friday
The salary for this position starts at $50,000+, depending on qualifications and experience.
Traffic Tech is committed to fostering a healthy and accessible work environment. Although the above job description may address the male pronoun, Traffic Tech is inclusive and respectful to all male, female and non-binary applicants.
Traffic Tech prohibits discrimination based on someone’s disability in all aspects of the employment relationship. This includes job applications, recruitment, training, transfers, promotions, apprenticeship terms, dismissal,layoffsand situations where an employee returns to work after a disability-related absence. Accommodations are available upon request.
Traffic Tech is an equal opportunity employer that is committed to Diversity, Equity, and Inclusion. We take affirmative action to ensure weprovideequal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, national or ethnic origin, citizenship, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, family status, mental or physical disability, or any other legally protected characteristics.
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