Posted 28 months ago
Customer Service Representative
@ George Rappos Insurance Agency
Newmarket, Ontario
Overview
George Rappos Insurance Agency, a Desjardins insurance agent in Newmarket, is hiring a full-time customer service representative. The role handles customer billing and payments, changes to auto and home policies, and underwriting follow-up. The posting offers a compensation package with base salary, commission, bonus, health and dental benefits, paid vacation and sick time.
Pay:
$60,000–$110,000 a year
Responsibilities:
- Assist customers with payments and billing
- Execute changes to auto and home insurance policies
- Communicate with car dealerships and lawyers' offices
- Follow up on underwriting documentation requests
- Answer incoming calls and handle email correspondence
Requirements summary:
- Excellent written and oral communication skills
- Outgoing personality that enjoys speaking with people
- Attention to detail
- Superior computer and social media skills
- OTL and LLQP licences preferred but not required
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2024-07-19
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | OTL, LLQP Life Insurance License |
| Perks mentioned | Generous paid time off, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
George Rappos Insurance Agency
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Customer Service Representative
Customer Service Representative:
Position Overview
High volume Desjardins Insurance Agent, located in Newmarket, seeking outgoing career-oriented professional to join our growing team of insurance professionals. As a Agent team member, you will possess superior customer service skills. Our environment is based on mutual respect where you will be making your own decisions while getting maximum support from the Agent.
Main Responsibilities
Assisting our customers with their payments/billing
Execute changes to customer auto and home insurance policies
Communicate with car dealerships and lawyers’ offices
Follow up on underwriting documentation requests
Liaise with the Desjardins Marketing Representative
Email correspondence
Answer customer incoming phone calls
Provide overall excellent customer service experience.
Qualifications
OTL License is preferred, but not required at hiring
LLQP Life Insurance License is preferred, but not required at hiring
Excellent communication skills both written and oral
Out-going personality that enjoys speaking with people
Superior social media skills- Facebook, Linkedin, Twitter
Attention to detail
Ability to work independently and in a team environment
Self-Motivated
Superior computer skills
Social media savvy
Compensation
We offer a competitive compensation package which includes base salary, commission, bonus, health and dental benefits, paid vacation, personal and sick time off
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