Posted 8 days ago
Customer Service Representative
@ Express Employment Professionals
Oakville, Ontario
Overview
Express Employment Professionals is hiring a Customer Service and Administration Coordinator on a temporary-to-permanent basis for a manufacturing client in Oakville, ON. The role covers customer support, CRM record-keeping, purchase orders and invoices, and tradeshow coordination. The posting states $25.00/hr plus experience-based pay, in-office hours of 9am to 5pm Monday to Thursday and 9am to 2:30pm Friday, with benefits and paid vacation after permanent hire.
Responsibilities:
- Deliver customer support by phone, email and online
- Maintain customer records and activity in HubSpot CRM
- Prepare purchase orders, process invoices and monitor expenses
- Coordinate tradeshow registrations, logistics and budgets
- Support Finance on payments, vendor setup and budget tracking
Requirements summary:
- 1 to 2 years of customer service or administration experience
- Post-secondary education in Business, Marketing, Communications or related field
- Strong communication, organization and multitasking skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- High attention to detail and customer-first mindset
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Business, Marketing, Communications |
| Perks mentioned | Generous paid time off, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Express Employment Professionals
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Full company description
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- LinkedIn followers
- 189,455
- People associated on LinkedIn
- 14,384
- Reported office locations
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Other recorded names
- Express Employment International Headquarters
- Express Employment International
- Specialties
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Profile identifies a recruitment agency
- Yes
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Oklahoma City, OK |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Open jobs on Jobsy | 364 |
| View page |
Customer Service Representative
Oakville ON – Onsite
Our client in the manufacturing industry is looking for a detail-oriented and customer-focused Customer Service and Administration Coordinator on a temporary to permanent basis to support their customers and business operations. In this role, you will help deliver exceptional customer experience while providing administrative, financial, and tradeshow coordination support.
What is offered:
- 25.00/hr.+ (Depending on Experience)
- In Office 9am to 5pm (Mon-Thurs) and 9am to 2:30pm on Fridays
- Benefits, paid vacation and additional incentives are provided once taken on permanently (based on personal performance and company needs)
Responsibilities
- Deliver exceptional customer support by phone, email, and online channels
- Maintain accurate customer records and activity in HubSpot CRM
- Track, analyze, and report on customer service metrics, complaints, and trends
- Prepare purchase orders, process invoices, and monitor team expenses
- Partner with Finance on payment follow-ups, vendor setup, and budget tracking
- Coordinate tradeshow registrations, logistics, materials, and event budgets
- Support cross-functional projects and process improvement initiative
- Help ensure website content and customer-facing information remain accurate and up to date
Qualifications
- Post-secondary education in Business, Marketing, Communications, or a related field
- 1–2 years of experience in customer service, administration, or coordination
- Strong communication, organization, and multitasking skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- High attention to detail and a customer-first mindset
- Ability to work independently and collaboratively in a fast-paced environment
How to Apply
Interested candidates are encouraged to apply using one of the following methods:
Email: [email protected]
Online: http://www.expresspros.ca/mississaugasouthon
Phone: 647-254-9577
Additional Information
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Express Employment Professionals (Mississauga South) is a licensed Temporary Help Agency operating in compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable regulations.
We are committed to inclusive hiring practices and welcome applications from all qualified individuals. Canadian experience is not required. Please note that artificial intelligence tools may be used to support initial screening. Reasonable accommodation is available upon request throughout the recruitment process.
Applicant information will be retained for up to three (3) years in accordance with provincial regulations.
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