Posted 15 days ago
Customer Service Representative
@ GFL Environmental
Squamish, British Columbia
Overview
GFL Environmental is hiring a Customer Service Representative in Squamish, BC to handle inbound calls and emails for multiple divisions and to support outside sales with outbound calls, appointment setting, customer tracking and quotations. The work includes customer follow-ups, payment requests and credit checks on new customers. The posting lists full health benefits, 10 days of paid vacation and retirement savings options.
Responsibilities:
- Handle inbound calls and customer emails for multiple divisions
- Place outgoing calls to businesses about solid waste services
- Assist outside sales with appointments, tracking and quotations
- Complete follow-ups, payment requests and credit checks
Requirements summary:
- Proven experience with inbound calls and customer emails
- Ability to multitask in a fast-paced environment
- Administrative skills including credit checks
- Strong communication and positive attitude
- Strong attendance record and schedule flexibility
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GFL Environmental
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
- LinkedIn followers
- 170,621
- People associated on LinkedIn
- 8,102
- Reported office locations
- 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
- Business categories
- Environmental Consulting
- Waste Management
- GreenTech
- Other recorded names
- GFL Environmental Inc.
- Specialties
- Municipal / Residential Waste
- Industrial / Commercial / Construction Waste
- Construction & Demolition Services
- Used Oil Collection
- Hazardous Waste Management
- Excavation Services
- Shoring & Foundations
- Soil Remediation
- Vacuum Truck Services
- Infrastructure Development
- Recycling
- Organics
- Industrial Cleaning
- HAZMAT Emergency Response
- Landfill Disposal & Diversion
- and Environmental Remediation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 5,167,778,866
Currency and observation date were not supplied; this is not a current valuation or a funding round.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to…
| Field | Value |
|---|---|
| Industry | Environmental Services |
| Company size | 10,001+ employees |
| Headquarters | Vaughan, Ontario |
| Organization type | Privately Held |
| Specialties | Municipal / Residential WasteIndustrial / Commercial / Construction WasteConstruction & Demolition ServicesUsed Oil CollectionHazardous Waste ManagementExcavation ServicesShoring & FoundationsSoil RemediationVacuum Truck ServicesInfrastructure Development |
| Open jobs on Jobsy | 584 |
| View page |
Job Summary
At GFL, our Customer Service Representatives do more than answer calls—they represent our
commitment to premier customer service, community satisfaction, and operational excellence. In this key role, you will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls, handling incoming inquiries, and supporting outside sales with appointment setting, customer tracking, and quotations.
Working for GFL is more than a job—it’s an opportunity to grow in your career, make new friends, and make a difference each day. Join Team Green in Squamish, BC, and help keep our customers and communities Green for Life!
Why GFL
- Comprehensive Health Benefits: Prioritized orthodontic and vision coverage, plus Life Insurance.
- Retirement Savings: Retirement Saving Options for future financial security.
- Paid Time Off: 10 days of annual paid vacation.
- Nationwide Career Growth: Diverse career pathways and internal growth opportunities across a network of 20,000+ employees in North America.
- Community Sustainability: Increase community sustainability through the Full Circle Project and work with new eco-friendly tech—like our fully electric trucks.
- Industry Leader: Be part of a publicly traded company (NYSE & TSX) proudly making communities cleaner, safer, and happier.
Requirements:
- Customer Service Experience: Proven experience fielding inbound calls, managing customer emails, and displaying a solutions-oriented attitude in a fast-paced environment.
- Multitasking & Efficiency: Ability to multitask effectively while handling customer follow-ups, email inquiries, and payment requests.
- Administrative Skills: Aptitude for running credit checks on new customers and supporting outside sales representatives with quotations, appointment setting, and customer tracking.
- Collaboration & Attitude: Strong communication skills and a positive attitude to foster cooperation with both internal teams and external customers.
- Reliability: Strong attendance record and flexibility to adapt to daily schedule and start time variations.
Responsibilities:
- Inbound Customer Service: Service inbound calls and customer emails for multiple divisions within GFL.
- Inquiry Management: Field emails and customer inquiries with a solutions-oriented attitude and display the ability to multitask effectively.
- Sales Support: Assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments.
- Outbound Communication: Place outgoing calls and handle incoming customer questions in a professional, courteous manner.
- Sales Collaboration: Assist outside sales representatives with appointment setting, customer tracking, and quotations.
- Customer Account Tasks: Perform assigned tasks, including customer follow-ups/call-backs, email follow-ups, payment requests, and running credit checks on new customers.
- Brand Advocacy: Be a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers.
- Additional Duties: Complete other responsibilities as requested by management.
#GFLTalent
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