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Posted 14 days ago

Customer Service Representative

@ City of Summerside

Summerside, Prince Edward Island

Part-time
Apply now
SIGNALS

Overview

The City of Summerside is hiring a part-time Customer Service Representative at Credit Union Place, covering the front desk, box office and five-pin bowling lanes. The role involves in-person and phone customer service, selling memberships, event tickets and lane bookings, handling cash and card payments, and general office duties. Schedule is approximately 10 to 15 hours per week with possible additional hours.

Responsibilities:

  • Provide in-person and phone customer service
  • Sell memberships, event tickets and bowling lane bookings
  • Handle cash, debit and credit transactions
  • Perform general office duties
  • Work in the bowling lanes and licensed lounge

Requirements summary:

  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Computer literacy and comfort with POS systems
  • Responsible Beverage Server Certificate (19+) for bowling lanes
  • Customer service or hospitality experience an asset
  • English/French bilingualism an asset

Tools & skills

Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-10-23
First seen by our source
2026-10-23
Source record updated
2026-10-23

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week12.5
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish, French
Licences & certificationsResponsible Beverage Server Certificate

Summary and details written by AI from the posting; the employer’s posting is the authority.

City of Summerside

FieldValue
Open jobs on Jobsy3
Job description

Are you an energetic, positive, and reliable individual who thrives in a fast-paced, customer-focused environment? The City of Summerside is seeking enthusiastic and motivated Customer Service Representative to join our team at Credit Union Place, supporting both the Front Desk/Box Office and Bowling Lanes

At Credit Union Place, you’ll be part of a team that helps create a welcoming and fun experience for our guests. From assisting visitors at the front desk, selling concert tickets and memberships, to ensuring a great time at our five-pin bowling lanes, every day will bring variety and new opportunities to connect with the community.

Duties include:

  • Provide outstanding customer service in-person and over the phone
  • Process sales of memberships, event tickets, and bowling lane bookings
  • Perform general office duties and support daily operations
  • Handle cash, debit, and credit transactions accurately
  • Operate computer software, POS systems, and related technology
  • Keep the workspace organized while managing multiple priorities
  • Work in the Bowling Lanes includes service in the licensed lounge area
  • Adapt to changing tasks and customer needs in a busy environment

Required Qualifications and Competencies:

  • Strong communication and interpersonal skills
  • Proven ability to multitask, prioritize, and work under pressure
  • Friendly, positive attitude with a team-oriented mindset
  • Reliable with a solid work ethic and attention to detail
  • Computer literacy and comfort with technology
  • Experience in customer service or hospitality considered an asset
  • Bilingualism (English/French) is an asset
  • For the Bowling Lanes: must have or be willing to obtain a Responsible Beverage Server Certificate (19+)

Hours: Approximately 10–15 hours per week, with the possibility of additional hours based on operational requirements.

Deadline to apply: Friday, November 6th at 12:00 PM (AST)

Tagged as: 64409

Essential Skills:

  • Computer Use
  • Oral Communication
  • Problem Solving
  • Working with Others
  • Soft Skills:

  • Adaptability
  • Effective Communication
  • Problem Solving
  • Service Oriented
  • Hard Skills:

  • Administrative Support
  • Client Services
  • Customer Service
  • Digital Skills:

  • Email
  • Microsoft Outlook
  • Microsoft Word
  • Languages:

  • English
  • French
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