Posted 3 days ago
Customer Service Representative/Administrative Role
@ Staffmax Staffing & Recruiting
Winnipeg, Manitoba
Overview
Staffmax Staffing & Recruiting is hiring a full-time Customer Service Representative for a contract on Portage Avenue in Winnipeg, running until about March 31, 2027, at $16.40 per hour. The role answers public inquiries by phone, email, online and in person, reviews applications and documents, and provides administrative support.
Responsibilities:
- Respond to public inquiries by phone, email, online and in person
- Assist clients with applications and review supporting documents
- Maintain accurate records and update internal systems
- Process correspondence, scan and upload documents
- Provide general administrative and clerical support
Requirements summary:
- Previous customer service and administrative experience
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Good computer skills, data entry and document management
- Ability to manage multiple priorities in a fast-paced environment
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Staffmax Staffing & Recruiting
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Location: Portage Avenue, Winnipeg, MB
Contract Duration: Until approximately March 31, 2027
Pay Rate: $16.40/hour
Job Summary
The Customer Service Representative will be the first point of contact for the public, responding to inquiries in person, by phone, email and online. The role combines customer service and administrative support, requiring strong communication, organization, attention to detail and the ability to handle multiple tasks in a fast-paced environment.
Key Responsibilities
- Respond to public inquiries by phone, email, online and in person.
- Provide accurate information and guidance regarding programs, services and procedures.
- Assist clients with applications and explain application requirements.
- Review applications and supporting documents for accuracy and completeness.
- Follow up on missing information and documentation.
- Maintain accurate records and update information in internal systems.
- Process correspondence, scan and upload documents, and maintain electronic and paper files.
- Handle client concerns professionally, patiently and empathetically.
- Provide general administrative, clerical and office support to the team.
Qualifications and Skills
- Previous customer service and administrative experience.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Good computer skills and experience with data entry and document management.
- Ability to manage multiple priorities and handle high volumes of inquiries.
- Professional, friendly and client-focused approach.
- Ability to work independently and as part of a team.
Journal
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