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Customer Service Representative - Agriculture

@ Parrish & Heimbecker, Limited

Denfield, Ontario

Full-time
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Overview

Parrish & Heimbecker is hiring a full-time Customer Service Representative at its Denfield Feed Mill in Ontario, within New-Life Mills' central order desk. The role manages automated feeding programs and standing orders, handles veterinary prescriptions, keeps customer and inventory records, and coordinates with sales and production. The posting lists health, dental and vision coverage, RRSP matching, paid time off, tuition reimbursement and an employee assistance program.

Responsibilities:

  • Manage automated feeding programs and standing orders
  • Apply for veterinary prescriptions
  • Record customer information and feed inventory
  • Coordinate with sales and production staff
  • Maintain office filing and order history

Requirements summary:

  • Ontario Secondary School Diploma (OSSD)
  • Strong computer and typing skills in Office, Excel and Word
  • Proficient and accurate with data and details
  • Post-secondary in office administration, supply chain or agribusiness preferred
  • Agricultural background is an asset

Tools & skills

Benefits mentioned

Health insuranceDentalVisionRetirement planEmployee assistancePaid time offTuition supportWellness
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-01
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Plant or factory
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationHigh school (required), College diploma (preferred)
Fields of studyOffice administration, Supply chain, Agribusiness
Perks mentionedGenerous paid time off, Retirement plan, Tuition support, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Parrish & Heimbecker, Limited

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Local roots. Global reach. P&H is a Canadian family-owned agribusiness with over 110 years of success in the industry.

Full company description

Parrish & Heimbecker, Limited (P&H) is a growth-oriented, diversified, and vertically integrated company with operations across Canada that include grain merchandising, crop inputs, flour milling, and feed mills. At the heart of the company are over 1500 employees with a commitment to see customers and communities thrive. Across our three divisions, our expert teams at P&H Grain and Crop Inputs, New-Life Mills, and P&H Milling Group take pride in being first-class business partners and strive to grow and adapt to meet the changing demands of our customers and end-use consumers. P&H continues to be an integral part of the Canadian agricultural community and is actively growing to offer more variety, convenience, and more environmentally friendly and healthier food choices. Our Divisions: P&H Grain and Crop Inputs As the third largest grain company in Canada, with 43 grain and crop input sites and 7 export terminals, P&H is a full-service crop input, grain merchandising, and agronomic services provider. Offering growers superior market insights, competitive cash bids, local expertise, and a full range of quality products, certified seed, nutrients, and custom application. P&H Milling Group Proud to be the largest Canadian-owned milling company, with eight flour mills across the country that supply flour to customers throughout Canada, the United States, the Caribbean, the Middle East, Iceland, and Pacific Rim countries. New-Life Mills Canadian manufacturer of livestock nutrition with five production facilities specializing in species management, nutrition, and production. New-Life Mills is committed to providing the best possible inputs, feed, and services for animal nutrition.

LinkedIn followers
52,429
People associated on LinkedIn
453
Reported office locations
  • 201 Portage Avenue, Suite 1400, Winnipeg, Manitoba R3B 3K6, CA
  • 252 14th Street, Hanover, Ontario N4N 3C5, CA
  • 104 Cooper Dr, Guelph, Ontario N1C 0A4, CA
  • 1060 Fountain Street North, Cambridge, Ontario N3E 0A1, CA
Business categories
  • Food Processing
Other recorded names
  • Parrish and Heimbecker
  • P&H
  • Parrish & Heimbecker, Limited
Specialties
  • Agricultural Crop Inputs & Services
  • National Grain Asset Networks
  • Specialized Marketing Programs
  • Trading & Merchandising
  • Transportation & Logistics
  • Organic Flour
  • Durum and Semolina Pasta Flours
  • Pea Starch and Fiber
  • Variety of Hard and Soft Flours
  • Species Management
  • and Animal Nutrition
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Parrish & Heimbecker, Limited (P&H) is a growth-oriented, diversified, and vertically integrated company with operations across Canada that include grain merchandising, crop inputs, flour milling, and feed mills. At the heart of the company are over 1500 employees with a commitment to see customers and communities thrive. Across our three divisions, our expert teams at P&H Grain and Crop Inputs, New-Life Mills, and…

FieldValue
IndustryFood Production
Company size1,001-5,000 employees
HeadquartersWinnipeg, Manitoba
Organization typePrivately Held
Year founded1909
SpecialtiesAgricultural Crop Inputs & ServicesNational Grain Asset NetworksSpecialized Marketing ProgramsTrading & MerchandisingTransportation & LogisticsOrganic FlourDurum and Semolina Pasta FloursPea Starch and FiberVariety of Hard and Soft FloursSpecies Management
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Job description

Customer Service Representative

Employment Type: Full Time, Permanent

Division: New-Life Mills

Location: Denfield Feed Mill, ON

Who We Are

Parrish & Heimbecker, Limited (P&H) is a Canadian, family-owned company with over 115 years in agriculture. We operate across four divisions: Grain & Crop Inputs, Flour Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian farms to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and agriculture.

Your Team

New-Life Mills: New-Life Mills has been a leader in livestock nutrition since 1964, providing feed solutions that support healthy, productive animals. With a focus on research, quality assurance, and species-specific expertise, we help farmers achieve optimal performance and profitability.

Want to know more? Start here: New-Life Mills | Parrish & Heimbecker

The Role

We are seeking a Customer Service Representative to join our New-Life Mills team. This role is responsible for providing our customers with a seamless experience while working within our central order desk and in collaboration with production and logistics to capitalize on internal efficiencies.

Day to Day

  • Primary responsibility management automated feeding programs and standing orders, apply for veterinary prescriptions, coordinate with sales rep and production staff.
  • Collaborate with colleagues to cover customer service needs of all accounts
  • Add new customer information to files, including shipping location, special instructions, flock identification records.
  • Record feed inventory records as reported by delivery personnel in Aeros Live Animal Management software.
  • Address needs of customer and effectively communicate to parties involved.
  • Complete office filing including customer invoice, batching and order history, historical records maintenance.
  • Support of Feed Assure and Health & Safety Program as required.

What You’ll Bring

  • Attained Ontario Secondary School Diploma (OSSD)
  • Strong Computer and Typing Skills, especially Office, Excel, Word
  • Proficient and accurate with data and details
  • Ability to work with various personalities, while working towards a common goal
  • Post-secondary in office administration, supply chain, or agribusiness in preferred
  • Having an Agricultural background is an asset

Why Join Us

At P&H, our people are our priority. We’re committed to fostering a workplace that supports professional growth, well-being, and a strong sense of community. Join a team that shares your Passion & Heart for Canadian agriculture, and take advantage of benefits designed to help you thrive and succeed:

  • Comprehensive Health Coverage (Medical, Dental, and Vision)
  • RRSP Matching Program
  • Paid Time Off and Wellness Initiatives
  • Learning and Development Opportunities
  • Tuition Reimbursement
  • Employee Assistance Program

Apply Today!

We thank all applicants, however only those selected for an interview will be contacted.

P&H does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. All applications are reviewed by a member of our Talent Acquisition team or hiring team.

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