Posted 3 days ago
Customer Service Representative Billingual
@ Manpower
London, Ontario
Overview
Manpower is hiring a bilingual Customer Service Representative for a client that provides legal and administrative services. The role handles inbound calls, emails and chats about class action settlements, including eligibility, claims and payment timelines. It is a temporary, fully remote role across Canada at $27 per hour, starting mid to late November, with paid training.
Pay:
$27 an hour
Responsibilities:
- Answer inbound calls, emails and chats on class action settlements
- Explain eligibility, deadlines and payment timelines
- Assist with claim forms and the settlement website
- Document interactions and maintain customer records
- Follow call scripts and compliance guidelines
Requirements summary:
- Excellent bilingual communication in English and French
- High school diploma or equivalent required
- Strong problem-solving and analytical abilities
- Proficiency with Microsoft Office and customer service software
- Ability to explain procedural information simply
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | High school (required), College diploma (preferred), Bachelor’s degree (preferred) |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Manpower
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- LinkedIn followers
- 1,677,042
- People associated on LinkedIn
- 28,994
- Reported office locations
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Other recorded names
- Manpower
- Specialties
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Profile identifies a recruitment agency
- Yes
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Milwaukee, WI |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Open jobs on Jobsy | 610 |
| View page |
Our client, a leading provider of legal and administrative services, is seeking a Bilingual Customer Service Representative to join their team. The ideal candidate is highly organized, adept at multitasking and managing priorities in a fast-paced environment, and demonstrates excellent communication skills in English and French. You will handle inbound calls and provide support related to class action settlements. In this role, you will be responsible for answering questions, explaining settlements details, assisting with claims filing process and ensuring a positive experience for claimants.
Job Title: Customer Service Representative
Location: Remote – Anywhere in Canada
Pay Rate: $27/hour
Temporary role with an undetermined end date.
Start date middle of end of November.
Responsibilities
- Answer customer inquiries via phone, email, and chat in a professional related to class action lawsuits and settlements details.
- Provide clear and accurate information about eligibility requirements, claim procedures, deadlines and payment timelines.
- Assist callers with completing claims forms and navigating the official settlement website when applicable.
- Provide accurate information about services and company policies to customers.
- Document all customer interactions and maintain accurate customer records.
- Maintain a high level of professionalism, confidentiality and empathy in all integrations
- Follow call scripts and compliance guidelines specific to each class action.
What you bring
- High school diploma or equivalent (Associate or Bachelor’s degree is an asset).
- Excellent verbal and written communication skills.
- Fluent in French and English or other languages a plus.
- Ability to explain legal or procedural information in simple and clear terms
- Strong problem-solving and analytical abilities.
- Proficient with Microsoft Office and customer service software.
What’s in it for you?
- Paid training to set you up for success.
- 100% remote – work from anywhere in Canada.
- Safe and supportive work environment.
- Competitive hourly rate.
If this sounds like the opportunity you’ve been looking for, click Apply Now and a recruiter will be in touch to discuss this exciting role. We look forward to connecting with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.