Posted 16 days ago
Customer Service Representative (Calgary South)
@ Trail Appliances Ltd.
Calgary, Alberta
Overview
Trail Appliances Ltd. is hiring a full-time Customer Service Representative in Calgary South to be the first point of contact for customers in person and by phone. The role covers greeting customers, booking deliveries, processing payments and typing invoices. The posting states a $17.00/hr wage, a schedule from 10:00am to 6:00pm Monday to Sunday, and health and dental benefits.
Pay:
$17 an hour
Responsibilities:
- Greet and assist customers in person and by phone
- Book deliveries and coordinate scheduling
- Process customer payments and type invoices
- Maintain organized records and filing systems
- Collaborate with sales consultants and team members
Requirements summary:
- Typing speed of at least 40 words per minute
- Strong work ethic, punctuality and attention to detail
- Genuine desire to help people
- Quickly learn computer software and systems
- Outstanding oral and written communication skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 56 |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Trail Appliances Ltd.
| Field | Value |
|---|---|
| Company size | 501-1000 |
| Open jobs on Jobsy | 44 |
Who we are:
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position:
As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a “people-first” attitude, professionalism, and patience, you’ll go above and beyond to provide tailored solutions, ensuring every customer feels heard, valued, and supported.
What we offer:
We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:
- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Employee discounts
What you’ll be doing:
- Assist and greet customers, both in person and over the phone, ensuring a welcoming and professional experience.
- Book deliveries and coordinate scheduling to meet customer needs.
- Accurately and efficiently process customer payments and type up invoices — a minimum typing speed of 40 words per minute is required to meet operational standards.
- Maintain organized records and manage filing systems.
- Collaborate with sales consultants and team members to provide optimal solutions and support.
What you need to be successful:
- Demonstrate a strong work ethic, punctuality, attention to detail, and a genuine desire to help people.
- Proactively provide input and recommendations to enhance the customer experience.
- Collaborate with various departments to resolve customer issues efficiently and effectively.
- Quickly learn and adapt to computer software and systems.
- Exhibit outstanding oral and written communication skills while working effectively within a diverse team.
Availability:
This is a full-time position and will require you to be available:
Monday to Sunday from 10:00am to 6:00pm
Compensation:
$17.00/hr
We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
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