Posted yesterday
Customer Service Representative Revenue-C0746
@ City of London
London, Ontario
Overview
The City of London is hiring a full-time temporary Customer Service Representative for up to one year. The role answers public property tax inquiries, processes tax payments and reconciles daily revenue. Pay is $43,779 to $64,094 (Level 7), with hours Monday to Friday, 8:30 a.m. to 4:30 p.m., onsite.
Responsibilities:
- Responds to public inquiries on property taxes
- Receives and processes tax payments
- Reconciles daily revenue and cash
- Researches tax accounts needing attention
- Provides backup to the Senior Cashier
Requirements summary:
- One year of a two-year Business Administration Diploma
- One to two years of related experience
- Unit 1 of the Municipal Tax Administration Program
- Criminal record check
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 37.5 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Licences & certifications | Municipal Tax Administration Program Unit 1 |
| Background checks | criminal record |
| Education | College diploma (required) |
| Fields of study | Business Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
City of London
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Dedicated to a vibrant and thriving City, supporting a diverse and sustainable London within a globally-successful UK.
Full company description
The City of London Corporation is the governing body of the Square Mile dedicated to a vibrant and thriving City, supporting a diverse and sustainable London within a globally successful UK. You are welcome to leave reply or message us a comment via LinkedIn, but if you'd like a reply please contact us direclty via email or telephone. >>> We're working hard to... - contribute to a flourishing society - Shape outstanding environments - Support a thriving economy By strengthening the character, capacity and connections of the City, London and the UK for the benefit of people who live, learn, work and visit. We are located at Guildhall but also have offices at Mansion House, Walbrook Wharf and outside the Square Mile in relation to our green spaces and other facilities. >>> What we are responsible for Providing services for residents (and City businesses) in the Square Mile, but not those of other boroughs. Check out our Corporate Plan:https://www.cityoflondon.gov.uk/about-us/plans-policies/our-corporate-plan
- LinkedIn followers
- 100,589
- People associated on LinkedIn
- 3,245
- Reported office locations
- Guildhall, Aldermanbury, London, Greater London EC2V 7HH, GB
- Business categories
- Information Technology
- Communities
- Non Profit
- Association
- Government
- Other recorded names
- City of London
- City of London Corporation
- Specialties
- Support and Promote the City
- Support for the Economic development of surrounding boroughs
- and High Quality Local Services for the square mile
- Profile identifies a recruitment agency
- No
- Reported total investment
- 161,770,415
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The City of London Corporation is the governing body of the Square Mile dedicated to a vibrant and thriving City, supporting a diverse and sustainable London within a globally successful UK. You are welcome to leave reply or message us a comment via LinkedIn, but if you'd like a reply please contact us direclty via email or telephone. >>> We're working hard to... - contribute to a flourishing society - Shape…
| Field | Value |
|---|---|
| Industry | Government Administration |
| Company size | 1,001-5,000 employees |
| Headquarters | London, Greater London |
| Organization type | Government Agency |
| Year founded | 1067 |
| Specialties | Support and Promote the CitySupport for the Economic development of surrounding boroughsand High Quality Local Services for the square mile |
| Open jobs on Jobsy | 13 |
| View page |
File Number: | 4117 | Employee Group: | Local 101 |
Service Area: | Finance Supports | Division: | Financial Services |
Job Type: | Full-Time Temporary (up to 1 year) | # of Openings: | 1 |
Summary of Duties:
Reports through the Senior Customer Service Representative - Revenue or Senior Cashier to the Manager II, Customer Service and Assessment or the Supervisor of Taxation and Revenue. Provides information to the public concerning property taxes and related legislation. Receives and processes payments.
Work Performed:
- Receives and responds to public inquires relating to property taxes at the tax counter, by telephone, or in written form.
- Informs the public about legislation changes, rebate programs and appeal procedures.
- Receives, records and deposits all revenues due to the Corporation.
- Processes tax payment stubs and cheques through automated payment processor in order to generate batch summaries, tapes for mainframe update and related records. Ensures accuracy of data processed.
- Maintains daily record of revenues received and ensures that cash and cheques reconcile to documents.
- Controls and files receipts.
- Provides back-up to the Senior Cashier as required.
- Researches tax accounts requiring special attention, i.e. cheques do not match remittances, account paid twice.
- Provides clerical assistance in the issuing of tax bills and receipts for tax payments.
- Assists in the processing of tax payments received in person, by mail, or by agencies including post-dated cheques during installment period.
- Completes standard form letters as required.
- Assists Data Entry Transfer Clerk and Tax Certificate Clerk as required.
Qualifications:
One year of a two year Community College Business Administration Diploma.
Experience:
One to two years' related experience.
Specialized Training & Licenses:
Skills and abilities in the following areas are necessary:
- Unit 1 of the Municipal Tax Administration Program.
Compensation & Other Information:
$43,779 - $64,094 (Level 7)
This posting is for one (1) temporary full-time position being filled on a temporary up to 1 year basis.
Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
Work Arrangement: Onsite. Subject to change in accordance with business requirements.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
Police Record Check:
The successful candidate will be required to complete a Criminal Record Check.
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