Posted 39 months ago
Customer Service Specialist - Content Writing
@ Jobs for Lebanon
Montréal, Quebec
Overview
Jobs for Lebanon is hiring a full-time remote Customer Service Specialist for content writing, marketing and customer care. The role covers customer service by phone, email and chat, writing financial templates in English and French, and collecting client information. The posting states Monday to Friday 9am to 5pm EST, a salary of $600, and that pay is not commission based.
Responsibilities:
- Fournir du service à la clientèle par téléphone, courriel, clavardage ou vidéo
- Rédiger des gabarits financiers en anglais et en français
- Recueillir de l'information auprès des clients
- Préparer des documents, rapports et mettre à jour la base de données clients
- Collaborer avec la direction et former les nouveaux agents
Requirements summary:
- Français et anglais de niveau C1, locuteur natif ou quasi natif
- Expérience en rédaction créative, rédaction de contenu et vocabulaire financier
- Expérience en marketing ou vente
- Excellente communication téléphonique et habiletés de présentation
- Maîtrise de Word, Excel, Google Docs, Google Sheets et Outlook
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2023-09-07
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Jobs for Lebanon
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- People associated on LinkedIn
- 212
- Other recorded names
- Jobs for Lebanon
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Headquarters | Beirut |
| Open jobs on Jobsy | 72 |
| View page |
Company Description
JOB INTRODUCTION:
As a Customer Service Specialist you will be responsible for writing templates, providing and acquiring detailed service information, marketing, responding to customer inquiries and more. Additionally, you will be tasked with providing excellent customer service and ensuring customer satisfaction by demonstrating your professionalism and expertise.
Job Description
Job Description
- Customer Service Specialist - Content Writing, Marketing and Customer Care
- Monday-Friday 9am-5pm (EST) - small time variations may apply
- Home-Based/Remotely
- Salary $600 (NOT commission based)
Qualifications
Requirements/Skills
- English level - C1, native or near-native speakers
- French level - C1, native or near-native speakers
- Modern Computer/Laptop with fast, stable internet connection and quiet working environment
- Experience in Creative Writing, content writing and financial vocabulary both in English and French
- Experience in Marketing and/or Sales
- Strong phone communication, presentation skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Proficient in Word, Excel, Google Docs and Sheets, and Outlook
- Experience working with western companies (is a plus)
Additional Information
Responsibilities & Duties:
- Providing customer service via phone, e-mail, voice chat or video chat
- Writing financial templates in English and/or French
- Acquiring information from clients
- Preparing documents, reports and updating customer database
- Collaborating with the management team and training new customer service agents
- More detailed responsibilities will be presented during the hiring process
Journal
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