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Posted 9 days ago

Customer Service Supervisor

@ Best Buy Canada Ltd.

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Lloydminster, Alberta

Full-time2+ years experience
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SIGNALS

Overview

Best Buy Canada Ltd. is hiring a full-time Customer Service Supervisor (operations team lead) at its Lloydminster, AB store. The role leads and coaches a team of specialists to deliver a strong customer experience and oversees store KPIs and profit and loss. The posting requires 2+ years leading a retail team of at least 15 associates and full-time availability, and offers employee discounts, training programs and flexible schedules.

Responsibilities:

  • Motivate and coach a team of specialists
  • Create an amazing customer experience
  • Oversee store KPIs: revenue, merchandising, inventory, health and safety
  • Maintain a healthy profit and loss

Requirements summary:

  • Full-time availability
  • 2+ years leading a retail team of at least 15 associates
  • 2+ years managing operational expenses and revenue
  • Proven track record of achieving and exceeding sales goals
  • Ability to create an inclusive, fun and safe work environment

Tools & skills

Customer serviceCustomer experienceMerchandisingSales targets

Benefits mentioned

Employee discount
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-28
First seen by our source
2026-10-10
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityLead
DepartmentBusiness operations
Experience2+ years
Management experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
Perks mentionedFlexible hours, Employee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Best Buy Canada Ltd.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations. Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada. Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.

LinkedIn followers
74,890
People associated on LinkedIn
4,158
Reported office locations
  • Best Buy Canada Ltd., Suite 102 - 425 W 6th avenue, Vancouver, British Columbia V5Y 1L3, CA
Business categories
  • Consumer
  • Electronics
  • E-Commerce
  • Retail
Other recorded names
  • Best Buy Canada
Specialties
  • www.bestbuy.ca
  • Mobile
  • Entertainment Products
  • Consumer Electronics
  • Customer Service
  • Gaming
  • Retail Sales
  • Computer Support
  • and Home Theatre Installation
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations. Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersVancouver, British Columbia
Organization typePublic Company
Year founded2001
Specialtieswww.bestbuy.caMobileEntertainment ProductsConsumer ElectronicsCustomer ServiceGamingRetail SalesComputer Supportand Home Theatre Installation
Open jobs on Jobsy129
LinkedInView page
Job description

You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of specialists and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a customer service supervisor.

What you’ll do:

  • Motivate and inspire your team to respond customer concerns and create an amazing customer experience

  • Cultivate an inclusive team and learning culture while having fun!

  • Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety)

  • Maintain a healthy profit and loss

What we’re looking for:

  • Full-time availability

  • 2+ years’ experience leading a retail team of at least 15 associates

  • 2+ years’ experience managing and reviewing operational expenses and revenue

  • Proven track record of achieving and exceeding sales goals

  • Ability to create an inclusive, fun, and safe work environment

Why you’ll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (assistant retail manager).

7501 44 Street, Unit 101, Lloydminster, AB T9V 0X9

This posting is for a vacancy.

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