Delivery Coordinator | Genesis Downtown

Delivery Coordinator - Elevate the Ownership Experience at Genesis Downtown!

At the innovative Genesis Downtown Toronto, we’re redefining automotive luxury. Behind every seamless guest delivery and pristine showroom vehicle is a dedicated professional who ensures our operations run with absolute precision. We are looking for an exceptional Delivery Coordinator to join our dynamic team and play a vital role in the Genesis journey. Take a look at our unique approach and see for yourself!

Why we need you

In the world of luxury, details matter. You are the backbone of our operational excellence—ensuring our showroom vehicles look immaculate, managing our test-drive and delivery fleet, and assisting with unforgettable vehicle handovers for our new owners. Without your dedication, even the finest vehicles lose their stage presence. With you, every Genesis delivery becomes a milestone moment and every guest interaction reflects our commitment to world-class hospitality.

You are a crucial bridge between our sales, service, and guest experience teams. Your efficiency, attention to detail, and pride in presentation ensure that our facility and vehicles always meet uncompromising Genesis standards.

Here’s what you’ll be doing

As our Delivery Coordinator, you’ll manage vehicle movement, maintain showroom and lot organization, and assist with preparing vehicles for our valued guests. You’ll blend your strong organizational skills with a passion for automotive excellence, ensuring our operations run smoothly behind the scenes.

Your days will be filled with:

Vehicle Delivery & Handover Support:

• Assist with the preparation and staging of new vehicle deliveries, ensuring cars are pristine, fueled, and ready for the ultimate guest reveal.

• Coordinate vehicle presentation in the showroom, ensuring display cars are immaculate and properly positioned.

• Support the sales and delivery team by moving vehicles safely between the compound, service bays, and showroom floor.

Fleet & Lot Management:

• Manage the organization of the dealership lot, inventory storage, and customer parking areas.

• Maintain, clean, and organize the test-drive and service loaner vehicle fleets, ensuring safety inspections and cleanliness standards are met daily.

• Coordinate vehicle transport, detailing requests, and accessory fittings as required.

Service & Showroom Support:

• Assist the service department with vehicle staging, customer vehicle parking, and shuttle logistics when necessary.

• Keep service drive-thrus, delivery bays, and guest areas clear, safe, and professional in appearance.

• Quickly and safely respond to internal requests for vehicle movement from management, sales consultants, and service advisors.

Safety & Quality Control:

• Perform routine checks on inventory vehicles for damages, cleanliness, and mechanical readiness.

• Adhere strictly to all dealership safety policies, municipal driving laws, and lot safety protocols.

• Identify operational bottlenecks on the lot and proactively resolve them to keep daily workflow smooth.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You need these qualifications

• High school diploma or equivalent.

• Valid full G driver’s license with a clean driving abstract (must be insurable).

• Ability to drive both automatic and manual transmission vehicles safely.

• Strong organizational skills, physical stamina, and the ability to work in an active, fast-paced environment (in-person, indoor/outdoor).

• Professional, courteous demeanor with a strong team-first attitude.

• Reliability, punctuality, and a meticulous eye for detail.

It would be nice if

• You have prior experience as a porter, valet, or lot attendant in a luxury or high-volume automotive dealership.

• You are familiar with automotive detailing standards or logistics coordination.

What we offer

• Performance-Driven Culture: We celebrate achievements and foster a professional, supportive work environment.

• Career Growth: We’re committed to helping our team members grow their careers—many of our coordinators transition into Sales, Service, or Management roles within Downtown AutoGroup.

• Competitive Pay: $40,000 – $48,000 annually (commensurate with experience).

• Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.

• Professional Development: Ongoing training opportunities through DAG Academy and Genesis-specific programs.

• Modern Facility: Work in a premium, state-of-the-art facility in the heart of downtown Toronto.

You are what drives us … Apply Now! If you're ready to take your career to the next level with a world-class luxury brand, please apply. We're excited to hear your story!

This is an in-person role.

Downtown AutoGroup is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at [email protected].

Downtown AutoGroup is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age. All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.