First seen by our source: 4 hours ago
Dental Receptionist
@ Victoria Cool Aid Society
Victoria, British Columbia
Overview
Victoria Cool Aid Society is hiring a part-time Dental Receptionist at the Cool Aid Dental Clinic in Victoria, working Monday to Thursday, 8:30 am to 4:30 pm, 30 hours per week at $27.63 per hour. The role covers booking, billing, cash balancing, benefits verification and front-desk support for adult patients with multiple barriers to dental care. Benefits include fully employer-paid health, dental, prescription and vision coverage, and a criminal record check is required.
Responsibilities:
- Reception, phone calls and appointment booking
- Insurance claims and benefit verification
- Payment processing and daily bank deposit
- Maintaining patient charts and records
- Clerical support and chairside assistance if qualified
Requirements summary:
- Grade 12 plus one year of dental reception or CDA training
- Familiarity with Tracker or other dental software
- Strong oral and written communication
- Ability to work independently and manage time
- Criminal record check
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 30 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Education | High school (required) |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Victoria Cool Aid Society
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
everyone deserves home
Full company description
Building Homes, Lives and Community Victoria Cool Aid Society: supported housing, community health and dental care, emergency shelter, employment for 12,000 adults per annum who are homeless or in need of help. We create opportunities for people who are homeless or living in poverty. We make a difference through housing, health care, support and emergency shelters. Founded in 1968, Cool Aid helps over 12,000 people in the Capital Region every year. Search for our posts on social or tag us with the hashtag: #VicCoolAid
- LinkedIn followers
- 2,143
- People associated on LinkedIn
- 184
- Reported office locations
- 101-749 Pandora Avenue, Victoria, BC V8W 1N9, CA
- Other recorded names
- Victoria Cool Aid Society
- Specialties
- Supportive Housing
- Emergency Shelter and Transitional Housing
- Primary Health Care including Dental
- Pharmacy
- Employment Services
- Mental Health and Addictions Support
- and Downtown Community Centre
- Profile identifies a recruitment agency
- No
Building Homes, Lives and Community Victoria Cool Aid Society: supported housing, community health and dental care, emergency shelter, employment for 12,000 adults per annum who are homeless or in need of help. We create opportunities for people who are homeless or living in poverty. We make a difference through housing, health care, support and emergency shelters. Founded in 1968, Cool Aid helps over 12,000 people…
| Field | Value |
|---|---|
| Industry | Non-profit Organization Management |
| Company size | 201-500 employees |
| Headquarters | Victoria, BC |
| Organization type | Nonprofit |
| Year founded | 1968 |
| Specialties | Supportive HousingEmergency Shelter and Transitional HousingPrimary Health Care including DentalPharmacyEmployment ServicesMental Health and Addictions Supportand Downtown Community Centre |
| Open jobs on Jobsy | 7 |
| View page |
This is a unique opportunity to join an innovative not-for-profit, in an environment that is committed to promoting continuous learning, creativity and collaboration.
The Cool Aid Dental Clinic works in association with the Victoria Cool Aid Society, providing full dental services for adults that have multiple barriers to accessing dental care. The dental reception position is a rewarding opportunity to work in the non-profit sector with an emphasis on providing affordable dental treatment for those who are on a fixed income or have Ministry coverage. The receptionist will be a valued part of a cheerful team that is passionate about making a difference in the community.
The Dental Receptionist works in a supportive capacity with other members of the dental clinic team. Responsibilities include maintenance of client records, booking appointments, billing, maintaining and balancing cash records, receiving and providing information to clients and the public, understanding government and carrier benefit guidelines and providing clerical support.
The successful applicant will have the ability to organize work, manage time and carry out the duties of the position with independence. In addition, they will have experience in clinical or other settings that include clients who come from diverse ethnic and socio-economic backgrounds all while maintaining sensitivity towards the needs of all patients.
Qualifications
- Completion of Grade 12 plus a minimum of one year of dental reception or Certified Dental Assistant training.
- Ability to manage both paper and electronic information effectively and communicate well both orally and in writing.
- Experience that includes:
- Familiarity with the Tracker system and/or other dental software programs.
- Skills in assisting with sterilization would be an asset.
- Excellent interpersonal communication skills and the ability to maintain good working relationships with colleagues.
- Ability to function and work cooperatively with several dentists and as a member of an interdisciplinary team, and with members of the community.
- Provides reception services for the dental clinic, including answering all phone calls, making appointments, taking and relaying message and booking appointments. Confirms appointments on a daily basis; organizes charts for the day’s patients; enters and updates patient information.
- Processes payments and insurance claims and forms, including receiving and recording payments for dental services, balancing and reporting the Daily Bank Deposit.
- May assist with month end reconciliation and statistics.
- Determines and confirms insurance benefits, explains insurability or costs to patients and assists with billing.
- Performs clerical duties including organizing current and dead files; maintains office supplies and performs other related duties when appropriate, including chairside assistance if qualified.
- Communication and information sharing, participates actively in staff meetings, discusses inquiries for information with internal and external contacts, answers routine inquiries and refers questions to the appropriate person if necessary.
- Acts within the spirit and intent of the Society’s Code of Professional Conduct.
- Complete the Ministry of Public Safety and Solicitor General Criminal Record Check.
- Hourly Wage Rate $27.63.
- Work Location 713 Johnson Street - Cool Aid Dental Clinic.
- Work Days Monday, Tuesday, Wednesday, Thursday.
- Work Time 8:30 am to 4:30 pm.
- Weekly Hours 30 hours per week.
- Union Exempt.
- Job Type Permanent – Part-time.
- Benefits: We offer a range of 100% employer paid benefits including health and dental care covered at 100% for basic and 100% for prescription drugs and vision coverage for both the employee and eligible dependants. We also offer excellent in-house training covering all aspects of working with our clients and other core skills, and are committed to providing our staff with a wide range of learning and development opportunities.
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