Design & Project Manager (Branded Merch & eCommerce)

Martket Branding is seeking an experienced, commercially minded creative professional to join our Vancouver team. This position is ideal for someone who combines strong graphic design capabilities with a proven track record of independently managing client relationships, complex projects, and revenue-generating opportunities.

Martket Branding is a design and procurement partner for branded merchandise with global reach. We combine creative design, thoughtful product curation, responsible sourcing, and technology-enabled workflows to deliver branded merchandise, custom apparel, and eCommerce programs for corporate and institutional clients.

As Design & Project Manager, you'll independently manage client accounts and branded merchandise programs from initial consultation through production, delivery, and invoicing. You'll develop creative solutions, strengthen client relationships, identify opportunities for account growth, and deliver profitable projects using commonsku, Shopify, Adobe Creative Cloud, and AI tools.

Key Responsibilities

• Independently manage branded merchandise and custom apparel projects from initial consultation through production, delivery, and invoicing
• Develop creative concepts, curate products, and oversee client presentations, production-ready artwork, decoration specifications, and proof approvals
• Manage client relationships, quotations, budgets, timelines, and deliverables while identifying opportunities for account growth
• Develop and review product costings and pricing, accounting for product costs, freight, exchange rates, tariffs, decoration charges, delivery, and target profit margins
• Lead project workflows in commonsku, including presentations, sales orders, production, and invoicing
• Lead product research, supplier sourcing, and creative recommendations based on quality, cost, sustainability, and production requirements
• Coordinate with suppliers, external decoration partners, and in-house decoration and fulfillment teams to ensure quality and on-time delivery
• Lead the development and management of Shopify stores and commonsku Shops, including product merchandising and customization
• Design visual assets for websites, social media, trend shops, client presentations, and marketing materials
• Support product photography, image editing, and other creative content development
• Manage account planning, sales forecasting, project profitability, and margin targets to support revenue growth
• Mentor junior team members and identify opportunities to improve workflows and collaboration

Qualifications

• Minimum five years of relevant experience in graphic design, creative project management, or account management, including independently managing client relationships and complex projects
• Post-secondary education in graphic design, marketing, communications, business, or a related field preferred
• Advanced proficiency with Adobe Illustrator and Photoshop
• Demonstrated ability to consistently deliver high-quality, accurate work under tight deadlines while independently managing multiple complex projects, client relationships, budgets, and competing priorities
• Demonstrated experience in product costing, pricing, and margin management, with strong numerical accuracy and commercial judgment
• Strong communication, presentation, organizational, and problem-solving skills, with an entrepreneurial approach to account growth
• Hands-on experience with Shopify, including store development, product management, and customization
• Strong knowledge of branded merchandise, custom apparel, and decoration methods such as embroidery, screen printing, direct-to-film (DTF), sublimation, laser engraving, pad printing, patches and labels, and cut-and-sew manufacturing strongly preferred
• Proficiency with CRM, project management, and order processing platforms; experience with commonsku strongly preferred
• Ability to leverage AI tools and emerging technologies to improve creative development, productivity, and business processes
• Valid driver's licence required; personal vehicle not required
• Ability to work on-site at our Vancouver headquarters

Compensation & Benefits

• Competitive base salary
• 9/80 work schedule, providing every second Friday off
• Two weeks of paid vacation, plus additional paid time off during our annual Christmas and New Year's office closure
• Extended health and dental benefits after three months
• Professional development opportunities, including industry tradeshows, conferences, and supplier events
• Opportunities to take ownership of client programs and contribute to business growth
• Collaborative, on-site work environment at our Vancouver headquarters, conveniently accessible by TransLink near Gilmore and Rupert SkyTrain stations

Why Martket

Martket is a Canadian company headquartered in Vancouver, BC, operating across three specialized divisions: Martket Branding, Martket Health, and Martket Textile. We deliver creative branded merchandise solutions, partner with global medical device manufacturers to bring innovative technologies to Canadian hospitals, and manufacture fashion and consumer textiles for North American retail brands.

Martket Branding is an award-winning design and procurement partner for branded merchandise with global reach. We combine creative design, product curation, global sourcing, and technology-enabled workflows to deliver innovative merchandise and eCommerce programs. As a Business Member of 1% for the Planet, we are committed to sustainability and responsible sourcing.

Recognized by PPAI as one of the Greatest Companies to Work For in 2025 and 2026, we value initiative, curiosity, and a willingness to learn. If you bring experience in creative project management, client relationships, and business development, we encourage you to apply, even if you don't meet every qualification.

Martket at a Glance

• Founded: 2009
• Martket Branding Launched: 2015
• Martket Team Members: 30+
• Martket Branding Team Members: ~10

Our Hiring Process

We review applications on an ongoing basis and aim to respond to shortlisted candidates within one week.

We are also recruiting for a Design & Project Coordinator position. If you're interested in joining our team, please review both opportunities and apply only to the role that best matches your experience and qualifications.

Martket is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We welcome qualified applicants from all backgrounds and do not discriminate on the basis of any characteristic protected by applicable human rights legislation.