Posted 2 months ago
Design Researcher/Banking
@ BeachHead
Toronto, Ontario
Overview
BeachHead is hiring a Design Researcher for a banking client on a contract basis at $76.70 to $92.04 per hour CAD. The role leads and executes user research, including interviews, usability tests and experiments, to inform digital design, and manages research vendors and junior researchers.
Pay:
$76.70–$92.04 an hour
Responsibilities:
- Plan and conduct qualitative and quantitative user research
- Analyze data and communicate insights through reports and personas
- Collaborate with product, design and development teams
- Manage research vendors and research roadmaps
- Mentor interns and junior researchers
Requirements summary:
- Deep expertise in psychology, HCI, human factors, anthropology or related field
- Proven experience leading research projects
- Strong written, verbal and visual communication
- Project management across multiple studies
- Statistical software (R, SAS, SPSS) is an asset
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-09-11
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Fields of study | Psychology, Human-Computer Interaction, Human Factors, Anthropology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
BeachHead
| Field | Value |
|---|---|
| Open jobs on Jobsy | 103 |
Are you passionate about advancing user experience through rigorous research? Apply Now!
Working with one of our top financial clients, this role calls for a Design Researcher/Banking. The position involves leading and executing comprehensive user research initiatives to inform innovative design solutions, contributing to the development of next-generation digital experiences. This opportunity offers exposure to cutting-edge UX research facilities and a chance to collaborate with a highly knowledgeable team dedicated to design research excellence.
Pay rate range (CAD): $76.70/hr – $92.04/hr
Responsibilities
- Design and plan research activities, identifying opportunities and defining research questions
- Develop detailed research protocols, recruit participants through internal or external channels, and create screening materials
- Conduct qualitative and quantitative research methods including interviews, ethnography, diary studies, usability tests, and experiments
- Analyze collected data to extract actionable insights, utilizing appropriate analytical approaches
- Communicate findings effectively through reports, personas, experience maps, and usability reports
- Collaborate with cross-functional teams, including product owners, designers, developers, and stakeholder groups, to understand research needs and support project goals
- Maintain and nurture relationships with internal and external partners
- Develop research roadmaps aligned with team and stakeholder priorities
- Oversee/manage research vendors conducting studies on behalf of the team
- Mentor and support interns and junior researchers, fostering a culture of learning and development
- Contribute to strategic planning for future research initiatives and innovative practices
- Promote awareness of research methods across teams and stakeholders, sharing expertise to expand the research knowledge base
Desired Skill-Set
- Deep expertise in Psychology, Human-Computer Interaction, Human Factors, Anthropology, or a related field
- Proven experience leading research projects independently or within small teams
- Extensive knowledge of all research process steps: preparation, data collection, analysis, and reporting
- Strong ability to derive meaningful insights from data relevant to project goals
- Excellent communication skills, including written, verbal, and visual presentation
- Effective project management skills, capable of balancing multiple studies
- Familiarity with statistical analysis software (e.g., R, SAS, SPSS) is an asset
- Ability to build and maintain strong stakeholder relationships
- Demonstrated dedication to research-focused roles, particularly within large organizational settings
Nice to Have
- Experience leading research projects independently at a senior level
- Knowledge of finance or financial institutions
- Keen interest and familiarity with AI technologies
- Experience advocating for research and creating research champions within organizations
- Background in roles combining research strategy and design activities
- Understanding of the broader design process
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.*_
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