DevOps Engineer II

🌟 Ready to help reshape a $26B industry and build the future of branded merch?

commonsku is revolutionizing the promotional products industry. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.

We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values – Community First, Ten Steps Ahead, Fast Forward, and Delightful Work – guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work.

If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading.

🚀 About the Role: DevOp Engineer II

We’re growing — and we’re hiring an intermediate DevOps Engineer to join our Engineering team! In this role, you’ll play a key role in supporting both internal Engineering teams and our customer-facing infrastructure. Working centrally across the engineering organization, you’ll contribute to building, maintaining, and improving the systems and tools that power commonsku’s platform to make work more delightful for everyone your work touches.

You’ll collaborate closely with the Senior DevOps Engineer and peers across the team, contribute to a high-trust environment, and play a direct role in shaping the future of the promo industry.

💡 About You

You’re not just looking for a job — you’re looking for a place to do your best work. You bring:

• A community mindset — You see customers as partners and coworkers as collaborators. You lift others up, always follow through on your commitments, and thrive in a team that does the same. (Community First)

• Momentum and ownership — You act with optimism, take initiative, and turn ideas into results. You move fast and bring others with you. (Fast Forward)

• Vision and boldness — You don’t just react — you anticipate. You think big, challenge the status quo, and push the work (and the industry) forward. (Ten Steps Ahead)

• Joy in the craft — You care deeply about what you build and how it makes people feel. You bring thoughtfulness, transparency, and a sparkling sense of humour to the table. (Delightful Work)

🛠️ What You’ll Do

Here’s what you’ll do:

• Build, maintain, and improve infrastructure-as-code and CI/CD pipelines using tools like Terraform, GitHub Actions, and related automation.

• Manage and support cloud infrastructure in AWS, including compute, networking, storage, and IAM.

• Implement and improve observability using tools such as Datadog or similar platforms.

• Collaborate with Engineering teams to optimize deployment workflows, improve developer productivity, and streamline release processes.

• Work with stakeholders to ensure infrastructure is secure, resilient, and aligned with business continuity goals.

• Troubleshoot production issues in partnership with Engineering teams and participate in incident response as needed.

• Participate in post-incident reviews and drive improvements to reduce risk and increase uptime.

• Document infrastructure, processes, and operational best practices.

• Continuously evaluate and recommend improvements to DevOps tooling and practices.

🔍 What You Bring

Some of the qualities that help you thrive in this role:

• 3+ years of experience in a DevOps, Site Reliability Engineering, or Infrastructure Engineering role, ideally in a SaaS or product-focused environment.

• Strong experience with cloud platforms, particularly AWS.

• Proficiency with infrastructure-as-code tools such as Terraform or Cloudformation.

• Experience with CI/CD platforms and workflows such as GitHub Actions, CircleCI, Jenkins

• Familiarity with containerization and orchestration such as Docker, ECS, or Kubernetes.

• Exposure and understanding of observability tools such as Datadog, Prometheus, or similar.

• Experience with scripting and automation using Python or Bash.

• Understanding of networking, system administration working with Unix based operating systems, and cloud security fundamentals.

• Ability to troubleshoot complex systems and support production environments.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• A bias toward action, continuous learning, and practical problem-solving.

• Comfort working independently and asynchronously, while also prioritizing collaboration and connection with people

• Experience with and excitement for working with AI a major plus

• Experience with Vanta and SOC 2 compliance would be preferred

💰 Compensation & Perks

We believe in fair, transparent compensation. Starting salary for this role is $110,000 - $130,000 annually, depending on previous experience and skillset. New hires are expected to come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know in your application about your ideal package. If we agree that it’s a good fit, we will have open discussion around what’s possible.

Plus:

• Remote-first culture (with plenty of excellent in-person experiences sprinkled in)

• Company-wide closure between December 25th and January 1st

• Health and dental benefits, including a $1,000 healthcare spending account

• RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)

• Twice-yearly company wide summits (we call it HQ and you’ll love it)

• A delightful team of smart people who are good at what they do

🌎 Location

This role is open to candidates eligible to work in Canada, with the exception of Quebec (we’re not set up to operate there yet — désolé!).

We’re remote-first, but if you’re based in Toronto, even better. That’s where we were founded and where we maintain our HQ today!

🌱 A Bit More About Us

commonsku supports hundreds of promotional products distributors and suppliers with technology that drive efficiency, growth, and connection. Our skummunity (commonsku + community = skummunity, get it?) is powered by events, education, and shared knowledge and is core to who we are.

We’ve grown by being “for promo by promo” and now, we’re scaling our impact to elevating an entire industry. We’d love your help doing it.

🤖 A Note About AI

We use AI every day at commonsku to be faster and better. If you use AI tools to help you draft your resume or cover letter, that’s totally fine — just make sure what you submit reflects you. We want to hear your authentic voice, not ChatGPT’s.

📬 How to Apply

If this role feels like a fit, apply now at https://commonsku.com/careers!

We try our level best to review and respond to every application we receive. So, once you’ve applied, wait to hear from a member of our People team with an update. If it looks like a good fit, expect a phone interview as the first step.

By the way, you don’t need to meet 100% of the requirements — we value potential, learning, and diversity of thought. Tell us why you're excited, and let’s chat.

❤️ commonsku is an Equal Opportunity Employer

We’re committed to building a diverse team that reflects the skummunity we serve. We welcome applicants of all backgrounds, experiences, and identities.