DH-DRIFT F&B ATTENDANT

Food and Beverage Attendant Job Description

POSITION: Food and Beverage Attendant

DEPARTMENT: Food and Beverage

Why Deerhurst Resort?

Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access. Discounts on food, clothing and concessions, and hotel stays are just some of the perks available to all Hosts. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.

Position Summary

The Food and Beverage Attendant has a multitude of functions from attending to guest table setup alongside servers, delivering food and beverages from the kitchen to guest tables, attending to and replacing items on buffets, restocking supplies and keeping the restaurant orderly.

Duties & Responsibilities

• Recognize and greet all guests with eye contact (Use the 10/5 Rule. Acknowledge, smile or nod at 10ft. Verbal greeting at 5 ft. away)

• Check with the supervisor upon arriving for your shift to receive instructions for your primary job responsibilities for the particular shift.

• Depending on your primary role for your shift, the following tasks will be assigned by your supervisor: Assist with expediting food from the kitchen line and deliver to the tables in restaurants, Assist as a buffet attendant during days / nights when buffets are offered in any of our restaurants, Assist servers as needed with guest requests – orders to ensure a quick pace of service and guest satisfaction, Ensure all tables are presentable with clean china, glassware, silverware and linen, Set and clear tables in restaurants in a timely manner, Ensure all items needed are kept in stock throughout shift, At end of shift, ready restaurant by cleaning, polishing, restocking, reorganizing in order to be ready for next shift.

• Must have a thorough knowledge of restaurant dynamics i.e.: table placement, open and closing procedures and general knowledge of menu item syllabus.

• Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards.

• Models all Deerhurst Resort Standards while caring for the guests, colleagues, and owners

• Comfortable making decisions and developing recommendations for effective problem solving.

Education & Experience

• Food and Beverage experience an asset

• Fine Dining experience an asset, but not required

Skills, Abilities & Attributes

• Guest oriented with a sincere, helpful, caring and friendly personality.

• Able to take initiative within given guidelines.

• Pays precise attention to detail, order and cleanliness.

• Fast paced, energetic, outgoing, and quick on their feet.

• Have exceptional energy, flexibility and professionalism.

• Has effective communication skills (verbal, listening, writing).

• Must be confident in attending to guest tables and delivering food to tables.

• Able to identify problems and make recommendations for improvements.

• Work well in a team environment, as well as independently

• Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require.

• Able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.