Posted 4 months ago
Diamond Services Engineer
@ Check Point Software Technologies
Ottawa, Ontario
Overview
Check Point Software Technologies is hiring a Diamond Services Engineer to provide technical support, installations, maintenance and documentation for customers' Check Point environments. The role involves customer-facing troubleshooting, occasional travel to US and Canadian customer sites, and a hybrid schedule with two office days per week.
Responsibilities:
- Provide technical support and troubleshoot Check Point products
- Facilitate installations, implementations and maintenance
- Author documentation for customer environments
- Travel occasionally to customer sites in the US and Canada
Requirements summary:
- 5-8 years of enterprise networking and internet security experience
- Experience with Check Point products required
- Strong understanding of RHEL or other Linux servers
- Experience configuring and troubleshooting VPN technologies
- Knowledge of OSI layers 1-4 and traffic analysis with Wireshark
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-07-20
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Veterans |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Check Point Software Technologies
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Check Point Software Technologies Ltd. is a leading protector of digital trust, utilizing AI-powered cyber security solutions to safeguard over 100,000 organizations globally. Through its Infinity Platform and an open garden ecosystem, Check Point’s prevention-first approach delivers industry-leading security efficacy while reducing risk. Employing a hybrid mesh network architecture with SASE at its core, the Infinity Platform unifies the management of on-premises, cloud, and workspace environments to offer flexibility, simplicity and scale for enterprises and service providers.
- LinkedIn followers
- 450,499
- People associated on LinkedIn
- 8,570
- Reported office locations
- 100 Oracle Pkwy, Suite 800, Redwood City, California 94065, US
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- Pune, Maharashtra 411001, IN
- Business categories
- Cloud Security
- Health Care
- Cyber Security
- Software
- Hardware
- IT Management
- Biotechnology
- Network Security
- Medical
- Other recorded names
- Check Point Software Technologies
- Check Point Software
- Specialties
- Network Security
- Next Generation Firewall (NGFW)
- Intrusion Prevention (IPS)
- Data Loss Prevention DLP
- SSL VPN
- Endpoint Protection
- Malware Prevention
- Cyber Security
- Information Security
- Mobile Security
- Unified Threat Management (UTM)
- Mobile Threat Prevention
- Cloud Security
- Network Security
- Cyber Threat Prevention
- Security Management
- Advanced Threat Prevention
- Cyber Security Research
- SaaS Cloud Security
- Public IaaS Security
- Private IaaS Security
- Cyber Threat Detection
- Endpoint Security
- Security Compliance
- email security
- ransomware
- phishing
- malware
- and incident response
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,750,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Check Point Software Technologies Ltd. is a leading protector of digital trust, utilizing AI-powered cyber security solutions to safeguard over 100,000 organizations globally. Through its Infinity Platform and an open garden ecosystem, Check Point’s prevention-first approach delivers industry-leading security efficacy while reducing risk. Employing a hybrid mesh network architecture with SASE at its core, the…
| Field | Value |
|---|---|
| Industry | Computer and Network Security |
| Company size | 5,001-10,000 employees |
| Headquarters | Redwood City, California |
| Organization type | Public Company |
| Year founded | 1993 |
| Specialties | Network SecurityNext Generation Firewall (NGFW)Intrusion Prevention (IPS)Data Loss Prevention DLPSSL VPNEndpoint ProtectionMalware PreventionCyber SecurityInformation SecurityMobile Security |
| Open jobs on Jobsy | 11 |
| View page |
Company Description
Why Join Us
At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Job Description
- Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
- Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
- Occasional travel to customer sites in the US and Canada is required as needed.
- Ensures management of customer expectations and resolution of technical issues in a timely manner.
- Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies
Qualifications
- 5-8 years of relevant enterprise level networking and Internet Security technology experience.
- Experience with Check Point products required.
- Strong understanding of networking and operating system functions of RHEL or other Linux based servers.
- Experience configuring and troubleshooting VPN technologies.
- Strong understanding of the OSI model on Layers 1-4.
- Experience with traffic analyzing tools like Wireshark.
- Understanding of how common TCP/UDP connections are established based on their protocol.
- Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.
- Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.
- Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
- This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future in the country for which you apply is required.
- This is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present.
EOE M/F/Veterans/Disabled
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