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Posted 9 days ago

Director, Commerce

@ Flywheel

Toronto, Ontario

Full-time8+ years experience
Apply now
SIGNALS

Overview

Flywheel is hiring a Director, Commerce to lead client teams across media and retail, grow existing client revenue, and develop the internal team. The role requires 8+ years of eCommerce experience, team management and executive-level presentation. It is full-time with a minimum of three office days a week and pay of $160,000 to $190,000.

Responsibilities:

  • Build and maintain executive client relationships
  • Oversee multiple client teams and resolve client issues
  • Identify revenue growth opportunities with existing clients
  • Co-lead Flywheel Digital strategy and scaling
  • Develop and support team training and professional growth

Requirements summary:

  • 8+ years of eCommerce experience
  • Expertise in commerce fundamentals (search, display, video, content)
  • Team management and mentoring experience
  • Strong executive-level presentation skills
  • Strong business acumen and analytical skills

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-04
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityDirector
DepartmentBusiness operations
Experience8+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: moderate
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

Flywheel

FieldValue
Open jobs on Jobsy1
Job description
Agency

Flywheel

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Job Description

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We are looking for a leader to join our Directors team, who will focus on team development and support; client retention and growth; and development of Flywheel’s further expansion as the leading Digital Commerce Solution. This role requires proven Commerce experience (Media and Retail, though we appreciate and anticipate you might have a strength in one vs the other), strong people management and leadership skills, and a passion for working with clients at executive levels, from business acquisition through to ongoing growth and development.

This role will work alongside the current Commerce Leadership team across all media and retail functions, and must be filled by someone who is self-motivated, collaborative and results oriented, working under expectations set by executive management. The goal for this role is to help grow our client’s business across all media opportunities, retain clients and assist in developing our internal team.

What You Will Do

  • Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback
  • Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues
  • Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests
  • Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way.
  • Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more
  • Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday
  • Maintain team morale and motivation as we operate in a hybrid work environment
  • Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team
  • Contribute to all hiring, team structuring, and account resourcing decisions in the team
  • Travel required, based on client needs

Who You Are

  • 8+ years of eCommerce experience across Digital Commerce retailers & intermediaries, or in a similar industry and role
  • An expert in the fundamentals of Commerce (search, display, video, content, promotion, etc.)
  • Proven track record prioritizing in a fast-paced environment with competing internal and external priorities
  • Team player with a genuine desire to contribute to the overall success of Flywheel
  • Team management experience, with demonstrated leadership, mentoring and coaching skills
  • Strong business acumen, problem solving & analytical skills
  • Excellent communication and organizational skills
  • Results driven with strong customer focus
  • Experience in presenting and influencing at Executive level
  • Ability to quickly adapt to changing environments
  • Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity to defeat barriers
  • Proactive and independently motivated
  • Intellectually curious and a quick learner

EST Time Zone preferred.

$160,000.00 to $190,000.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

,

$160,000.00 to $190,000.00

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