Posted 9 days ago
Director of Operations (Workday)
@ Focus on WD
Ontario
Overview
Focus on WD is hiring a Director of Operations (Workday) to build a new HR Operational Excellence function for an organisation of more than 30,000 employees. The role leads end-to-end HR process transformation, employee experience and direct reports, on a hybrid schedule of about 2 to 3 days per week onsite in Markham with a base salary of CAD $150,000 and a 20% target bonus.
Responsibilities:
- Build and lead the HR Operational Excellence function
- Lead end-to-end HR process transformation
- Drive standardisation, automation and continuous improvement
- Work with HRIS, Workday and ServiceNow teams
- Lead and develop direct reports
Requirements summary:
- HR operational excellence or HR transformation experience
- Proven end-to-end process redesign experience
- Strong Workday knowledge
- Genuine people leadership experience
- Strong senior stakeholder management
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Director |
| Department | Human resources |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Focus on WD
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
The organisation supports more than 30,000 employees and is going through continued growth, acquisitions and HR transformation. Workday and ServiceNow are already in place, and this person will lead the next stage of process improvement, employee experience and operational efficiency.
What you will do
- Build and shape the HR Operational Excellence function
- Lead end-to-end HR process transformation
- Identify recurring issues and remove root causes
- Improve employee experience and HR service delivery
- Work closely with HRIS, Workday and ServiceNow teams
- Drive standardisation, automation and continuous improvement
- Lead cross-functional transformation initiatives
- Influence senior stakeholders across HR, Technology and Operations
- Lead and develop direct reports
What we need
- Strong HR Operational Excellence or HR transformation experience
- Proven end-to-end process redesign experience
- Strong Workday knowledge
- Experience working closely with HRIS and Workday teams
- Genuine people leadership experience
- Strong senior stakeholder management
- Experience leading change through influence
- Experience within a large or complex organisation
Highly relevant experience
- Unionised environments
- Collective agreements
- Healthcare or frontline workforces
- ServiceNow HRSD
- Lean Six Sigma
- Acquisition or integration activity
Why this role is worth looking at
- Brand-new Director position
- Genuine opportunity to build rather than inherit
- 30,000+ employee environment
- Enterprise-wide transformation
- Direct people leadership
- Established Workday environment
- Significant senior leadership exposure
Package
- CAD $150,000 base salary
- 20% target bonus
- 4 weeks vacation
- 3 personal days
- Benefits from day one
- RSP matching
- Hybrid working from Markham
- Approximately 2 to 3 days per week onsite
If you have led HR transformation at scale, understand Workday and want the opportunity to shape a new Operational Excellence function, I would be interested in speaking with you.
Journal
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