Posted 16 days ago
Director, Transformation & Regulatory Modernization
@ Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, Ontario
SIGNALS
Overview
FSRA, Ontario's financial services regulator, is hiring a Director, Transformation & Regulatory Modernization to lead its Property & Casualty Auto Transformation Program. The role owns delivery of a new supervisory technology platform and the future-state auto insurance supervisory model, including insurer accreditation and risk-based supervision. It is a full-time regular position of 36.25 hours per week, with a hiring range of $149,000 to $199,000 and an employer-matched defined benefit pension.
Responsibilities:
- Lead the Auto Transformation Program delivery and implementation
- Design the future-state supervisory operating model
- Partner with IT, vendors and system integrators on technology solutions
- Serve as primary business lead for stakeholder engagement and change
- Monitor benefits realization and lead a transformation team
Requirements summary:
- 10+ years progressive leadership in P&C insurance, financial services or regulation
- Experience leading major business and technology transformations
- University degree in a business, technology, finance or related field
- Master's or professional designation an asset
- Experience applying technology, analytics and AI to business outcomes
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Director |
| Department | Business operations |
| Experience | 10+ years |
| Manages people | Yes |
| Hours per week | 36.25 |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | Business, Public administration, Technology, Finance, Insurance |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Financial Services Regulatory Authority of Ontario (FSRA)
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
Job description
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.
Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.
Join FSRA and help us shape the future of regulation for generations to come!
Job Description:
Hiring Range: $149,00-$199,00 (hiring range and will be determined based on the successful candidate's qualifications, skills, and relevant experience)
PURPOSE OF POSITION
To provide strategic leadership, business ownership, and program direction for FSRA’s Property & Casualty Auto Transformation Program, a multi-year initiative to modernize auto insurance regulation through the implementation of a new supervisory technology platform and future-state operating model.
The position leads the design, implementation, change management, benefits realization, and operational transition required to enable FSRA’s future Auto Insurance Supervisory Model, including insurer accreditation, risk-based supervision, advanced analytics, streamlined regulatory processes, and enhanced market oversight. Working collaboratively with internal business areas, technology partners, system integrators, insurers, and other stakeholders, the position supports FSRA’s broader modernization agenda by advancing innovative, data-driven, automated, and sustainable supervisory approaches that strengthen regulatory effectiveness and improve consumer outcomes in Ontario.
Key Responsibilities
Auto Transformation Program Leadership
Education
Regular
Scheduled Weekly Hours:
36.25
FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.
NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED
Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.
Join FSRA and help us shape the future of regulation for generations to come!
Job Description:
Hiring Range: $149,00-$199,00 (hiring range and will be determined based on the successful candidate's qualifications, skills, and relevant experience)
PURPOSE OF POSITION
To provide strategic leadership, business ownership, and program direction for FSRA’s Property & Casualty Auto Transformation Program, a multi-year initiative to modernize auto insurance regulation through the implementation of a new supervisory technology platform and future-state operating model.
The position leads the design, implementation, change management, benefits realization, and operational transition required to enable FSRA’s future Auto Insurance Supervisory Model, including insurer accreditation, risk-based supervision, advanced analytics, streamlined regulatory processes, and enhanced market oversight. Working collaboratively with internal business areas, technology partners, system integrators, insurers, and other stakeholders, the position supports FSRA’s broader modernization agenda by advancing innovative, data-driven, automated, and sustainable supervisory approaches that strengthen regulatory effectiveness and improve consumer outcomes in Ontario.
Key Responsibilities
Auto Transformation Program Leadership
- Lead the delivery of FSRA's Auto Transformation Program, ensuring successful implementation of the new supervisory technology platform, associated business processes, and future-state operating model.
- Establish and maintain program governance, executive reporting, performance measures, and oversight mechanisms to support successful delivery.
- Manage program scope, budget, timelines, risks, dependencies, and resource requirements while ensuring alignment with strategic objectives and approved business outcomes.
- Lead implementation planning, readiness assessments, operational transition activities, and post-implementation stabilization.
- Provide strategic advice and recommendations to senior leadership on program direction, delivery risks, and transformation opportunities.
- Lead the design of the future-state supervisory operating model supporting risk-based regulation and insurer accreditation.
- Work across supervision, actuarial, policy, legal, operations, and technology teams to redesign business processes and improve regulatory effectiveness.
- Ensure the transformation supports enhanced supervisory capabilities, proactive oversight, market intelligence, and consumer outcome monitoring.
- Drive process simplification, automation, standardization, and continuous improvement across regulatory operations.
- Partner with Information Technology, vendors, and system integrators to ensure business requirements are effectively translated into technology solutions.
- Champion the use of automation, artificial intelligence, workflow technologies, and advanced analytics to improve supervisory effectiveness and efficiency.
- Guide development of capabilities including risk-based filing triage and decisioning, regulatory workflow and case management, supervisory analytics and market intelligence, AI-assisted supervision, digital insurer experience and self-service functionality and enterprise reporting and regulatory intelligence capabilities.
- Serve as the primary business lead for stakeholder engagement related to the transformation program.
- Build and maintain strong relationships with insurers, industry associations, technology partners, and other stakeholders.
- Lead organizational change management, communications, training, and adoption activities required to support successful implementation.
- Represent FSRA at industry forums, conferences, working groups, and stakeholder engagements related to regulatory modernization and supervisory transformation.
- Monitor achievement of expected outcomes, including reduced filing review cycle times, increased supervisory capacity, improved stakeholder experience, enhanced regulatory intelligence, greater operational efficiency and improved market oversight capabilities.
- Establish and maintain a comprehensive governance and performance management framework, including KPI tracking, outcome measurement, benefits realization, and executive reporting, to ensure delivery of strategic objectives and sustainable transformation outcomes
- Lead and develop a team responsible for transformation delivery, business modernization, and strategic initiatives.
- Foster collaboration across supervision, actuarial, policy, legal, operations, data, and technology teams.
- Contribute to the ongoing evolution of FSRA's Auto Insurance Supervisory Model and broader regulatory modernization efforts.
- Champion innovation, accountability, continuous improvement, and evidence-based decision-making.
Education
- University degree in business, public administration, technology, finance, insurance, economics, engineering, or a related field or an equivalent combination or education and experience
- Master's degree, project management designation, or relevant professional designation considered an asset.
- 10+ years of progressive leadership experience within the property and casualty insurance sector, financial services, regulatory environment, or a similarly complex operating environment.
- Demonstrated experience leading major business and technology transformation initiatives
- Experience leading complex organizational change and business transformation initiatives impacting both internal and external stakeholders.
- Experience leveraging technology, analytics, automation, and artificial intelligence to improve business outcomes.
- Executive-level experience serving as a senior business lead, program owner, or transformation sponsor for complex, enterprise-scale technology implementations.
- Proven ability to engage effectively with executive leadership, external vendors, industry stakeholders, and governance bodies to advance strategic priorities and delivery outcomes.
- Advanced understanding of the property and casualty insurance sector, including regulatory environments, market dynamics, emerging risks, and industry trends.
- Deep knowledge of digital transformation, operating model design, business process modernization, technology-enabled service delivery, and implementation best practices.
- Strong understanding of supervisory frameworks, risk-based regulation, governance models, accountability structures, and performance measurement disciplines.
- Exceptional strategic judgement, enterprise program leadership, decision-making, and stakeholder relationship management capabilities.
- Highly effective communication, executive briefing, negotiation, and influencing skills, with the ability to build alignment across diverse audiences.
- Ability to synthesize complex business, regulatory, operational, and technology issues into clear recommendations, practical implementation strategies, and measurable outcomes.
- Demonstrated record of successfully leading large-scale transformation and change initiatives, while building engaged, accountable, and high-performing teams.
- Please note this is an existing vacancy. The position will close at 12AM on the expiry date*
Regular
Scheduled Weekly Hours:
36.25
FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.
NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED
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