Posted 11 days ago
Dispatcher
@ GFL Environmental
Edmonton, Alberta
Overview
GFL Environmental is hiring a Dispatcher to act as the operational link between drivers, internal teams and customers. The role coordinates real-time route support, manages incoming service orders and resolves day-to-day service issues using GFL's proprietary software. The posting states benefits including an RRSP match, fully covered health, dental, vision and mental health premiums, and paid training.
Responsibilities:
- Schedule service and dispatch calls to routes
- Check in drivers and review route sheets at day's end
- Field customer calls and emails and resolve service issues
- Coordinate with sales, operations, customer service and maintenance
Requirements summary:
- 1-2 years in transportation, dispatch or customer service preferred
- Prior dispatching experience a strong asset
- Strong understanding of TDG requirements and waste manifests
- Proficiency in Google Suite
- Available to answer urgent calls on weekends
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GFL Environmental
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
- LinkedIn followers
- 170,621
- People associated on LinkedIn
- 8,102
- Reported office locations
- 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
- Business categories
- Environmental Consulting
- Waste Management
- GreenTech
- Other recorded names
- GFL Environmental Inc.
- Specialties
- Municipal / Residential Waste
- Industrial / Commercial / Construction Waste
- Construction & Demolition Services
- Used Oil Collection
- Hazardous Waste Management
- Excavation Services
- Shoring & Foundations
- Soil Remediation
- Vacuum Truck Services
- Infrastructure Development
- Recycling
- Organics
- Industrial Cleaning
- HAZMAT Emergency Response
- Landfill Disposal & Diversion
- and Environmental Remediation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 5,167,778,866
Currency and observation date were not supplied; this is not a current valuation or a funding round.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to…
| Field | Value |
|---|---|
| Industry | Environmental Services |
| Company size | 10,001+ employees |
| Headquarters | Vaughan, Ontario |
| Organization type | Privately Held |
| Specialties | Municipal / Residential WasteIndustrial / Commercial / Construction WasteConstruction & Demolition ServicesUsed Oil CollectionHazardous Waste ManagementExcavation ServicesShoring & FoundationsSoil RemediationVacuum Truck ServicesInfrastructure Development |
| Open jobs on Jobsy | 580 |
| View page |
Position Summary
As a Dispatcher, you will serve as the operational link between our drivers, internal teams, and customers. You will coordinate real-time route support, manage incoming service orders, and swiftly resolve day-to-day service challenges. Utilizing GFL’s proprietary software, you will track productivity, log critical service data, and collaborate cross-functionally with sales, operations, and customer service to keep daily operations moving efficiently.
Specific Duties & Responsibilities
- Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
- Dispatch calls to routes based upon designated route and driver location.
- Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
- Distribute, collect and review route sheets for proper days end data entry.
- Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
- May perform some additional responsibilities as assigned by the Operations Manager.
- Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
- Fields incoming calls / emails from customers.
- Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
- Assists in determining daily level of driver staffing to provide the best mix of responsiveness and productivity.
- Records and documents information from drivers and distributes them to appropriate departments.
- Communicates with maintenance shop personnel.
- Other duties as assigned.
Requirements
- 1-2 years in a transportation, dispatch, or a customer service role is preferred.
- Prior dispatching experience is a strong asset.
- Strong understanding of TDG requirements and waste manifests
- Knowledge of hours of service regulations would be considered a strong asset.
- Proficient in Google Suite programs (i.e. Gmail, Sheets, Docs).
Knowledge, Skills and Abilities
- Strong communication and interpersonal skills.
- Strong customer focus.
- Proven ability to multi-task & ability to prioritize tasks.
- Advanced skill level with software applications and word processing accuracy including adequate typing speed.
- Available to answer urgent calls on the weekend and relay information to the appropriate teams.
GFL Benefits
- Competitive compensation package with a company-matched RRSP program to support your financial future.
- Industry leading health, dental, vision and mental health benefits—with premiums fully covered by GFL.
- Access to Employee Assistance Programs (EAPs) for you and your family.
- Paid training, professional development, and advancement opportunities.
- A positive, collaborative work culture that invests in your success.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.