Donations & Clothing Store Coordinator (Full -time, Permanent)

POSITION: Donations & Clothing Store Coordinator

DEPARTMENT: Administration

REPORT TO: Volunteer Manager

DIRECT REPORTS: None

POSITION TYPE: Full-time, Permanent

WORK SHIFT: Days (Tuesday -Saturday)

LOCATION: 661 Main Street

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

The Donations & Clothing Store Coordinator is responsible for the day-to-day coordination and operation of Main Street Project’s Donation Room and Free Clothing Store. This position oversees donation intake, sorting, inventory, care packages, participant shopping appointments, and volunteer support. The role also supports donation drives and special initiatives. The Coordinator builds and maintains relationships with donors, volunteers, community partners, and MSP programs to support donation and clothing needs.

Key Responsibilities

Donation Room Operations

• Monitor and respond to the donation email.
• Answer the donation phone and respond to donor inquiries.
• Assist donors and explain donation guidelines.
• Coordinate donation drop-offs
• Receive donations and determine whether items can be accepted.
• Communicate donation needs and create callouts when stock is low.
• Maintain positive relationships with donors and community partners.
• Make a list of participating donors, businesses and volunteer groups
• Able to provide inventory reports of items to be used in programs
• Maintain an organized and efficient sorting system.
• Co-facilitate donation drives and donation events
• Collaborate with the Volunteer Coordinator to support and coordinate volunteer groups of up to approximately 20 volunteers.
• Train volunteers on sorting, organization and donation procedures.
• Arrange re-donation or disposal of unsuitable items.
• Create care packages for MSP programs that include clothing and toiletries.
• Communicate with other programs when packages are ready for pickup

Clothing Store Operations

• Complete final stocking and organization of the Clothing Store.
• Organize and stock the clothing department as needed
• Facilitate approximately 2–3 volunteers on operating days as required.
• Train Clothing Store volunteers.
  • Use the Store Clerk and Store Organizer/Sorter job descriptions.
• Create and maintain a participant appointment system.
• Coordinate shopping appointments with caseworkers and support workers.

Skills & Qualifications

• Strong written and verbal communication skills
• Detail-oriented and organized
• Strong with Excel
• Strong operational mindset
• Ability to create effective sorting procedures
• Adaptable and comfortable with change
• Strong problem-solving skills
• Comfortable taking the lead and making decisions
• Approachable with strong interpersonal skills
• Physically able to perform tasks such as bending, lifting, and carrying

Additional Requirements

• Satisfactory Criminal Record with clear Vulnerable Sector Search, and a clear Adult Abuse Registry Check is required. The employee is responsible for any service charges incurred.
• Valid Class 5 full driver's licence

Values & Competencies

Ability to embody Main Street Project’s Core Values:

• Reducing Harm
• Truth and Reconciliation
• Anti-Oppression
• Trauma-Informed

Key Competencies

• Crisis Management
• Service Excellence – Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability
• Decision Making

Main Street Project offers

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open Until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.