Donut Production Team Member – Full Time

ocation: Manchester Production Facility, Calgary, AB

Employment Type: Full-Time, Permanent

Schedule: 5 shifts per week, approximately 40 hours

Shift Times: Early mornings and overnight starts

About Hoopla Donuts

At Hoopla Donuts, we're passionate about making exceptional donuts from scratch using quality ingredients, thoughtful recipes and a whole lot of care.

As part of the Phil & Sebastian Coffee Roasters family, we produce over 1,000 donuts daily for our Calgary cafés and wholesale partners.

We're looking for a reliable, enthusiastic and detail-oriented person to join our production team in a full-time role. This is a hands-on position combining dough preparation with the fast-paced work of producing, finishing and decorating our donuts.

About the Role

This position is split between two key areas of our production operation.

Dough Production – Sunday, Monday & Tuesday

You'll be responsible for preparing the dough that forms the foundation of our donuts, ensuring consistency, quality and efficiency throughout the process.

Responsibilities include:

• Mixing and preparing yeast-raised and specialty donut doughs according to established recipes and production standards.

• Operating commercial mixing, sheeting and cutting equipment.

• Rolling, sheeting and cutting a variety of donut shapes and styles.

• Monitoring dough temperature, consistency, resting times and fermentation.

• Preparing and organizing trays and racks for refrigerated storage and subsequent production.

• Scaling and preparing dry ingredient mixes for upcoming production.

• Maintaining a clean, organized and food-safe workspace.

• Identifying and communicating quality concerns or production issues.

General Donut Production – 2 Additional Shifts Per Week

On your remaining two shifts, you'll work alongside our production team to turn prepared doughs into finished donuts ready for our cafés and customers.

Responsibilities include:

• Proofing and frying donuts to established quality standards.

• Preparing glazes, icings, fillings, toppings and other finishing components.

• Filling, glazing, dipping and decorating donuts according to recipes and presentation standards.

• Assisting with specialty, seasonal and new product production.

• Monitoring product consistency, portion sizes and finished appearance.

• Organizing completed products for packaging and distribution.

• Supporting the team with daily production targets and maintaining an efficient workflow.

• Cleaning and sanitizing equipment, tools and work areas.

What We're Looking For

We're looking for someone who takes pride in their work, enjoys working with their hands and thrives in a production environment.

The ideal candidate will:

• Be dependable, punctual and comfortable working early mornings and overnight shifts.

• Have strong attention to detail and a commitment to producing consistently high-quality products.

• Be comfortable working in a fast-paced, physically active environment.

• Be able to follow recipes, instructions and established production procedures accurately.

• Be organized, efficient and capable of managing tasks independently.

• Be willing to learn new techniques and work across different areas of production.

• Have a positive attitude and enjoy being part of a collaborative team.

• Be comfortable standing for extended periods and performing the physical tasks associated with bakery production.

Previous experience in a bakery, commercial kitchen or food-production environment is an asset, but not essential. We're happy to train someone who demonstrates a strong work ethic, reliability and a genuine willingness to learn.

Schedule & Availability

This is a full-time position consisting of five shifts per week, approximately 40 hours in total.

• Sunday, Monday and Tuesday – Dough Production: Early-morning shifts with start times typically between 3:00 AM and 6:00 AM.

• Two additional shifts – General Donut Production: Overnight/early-morning shifts with start times between 10:00 PM and 2:00 AM.

The two general production shifts will be scheduled according to operational requirements.

Important: This position requires consistent availability for very early morning and overnight work. Candidates must be comfortable with these hours and able to reliably attend all scheduled shifts.

Occasional statutory holiday availability may also be required.

What We Offer

• A permanent, full-time position with consistent weekly hours.

• Comprehensive hands-on training in commercial donut production.

• Employee discounts at Hoopla Donuts and Phil & Sebastian Coffee Roasters.

• Staff app credits to enjoy our coffee and products.

• Free on-site parking.

• A friendly, collaborative and supportive working environment.

• Opportunities to develop new skills across multiple areas of bakery and pastry production.

• The satisfaction of helping create products enjoyed by customers across Calgary every day.

Our Team Culture

We value humility and curiosity, pride in our work, and optimistic kindness and self-awareness.

We're a team that cares about quality, supports one another and believes that even the smallest details make a difference.

How to Apply

If you're reliable, motivated and excited by the opportunity to learn the craft of donut production, we'd love to hear from you.

Please submit your resume along with a brief introduction explaining your interest in the position and confirming your availability for early-morning and overnight shifts.

Join the Hoopla team and help us make Calgary's day a little sweeter.