Driver

Reporting to the Operations Manager/Supervisor, the Driver supports the Operations Manager/Supervisor to meet the National Diabetes Trust’s (NDT) mission through various revenue generation methods, with a specific focus on servicing our valued customers through the door-to-door and donation box collection of used clothing and household items. This position is responsible for picking up donations of reusable goods from the public and delivering these to assigned locations using a 3 Ton Straight Truck, while providing superior customer service.

· To understand and promote the mission of the National Diabetes Trust to the general public and to all volunteers

· Has a thorough knowledge of the organization goals and objectives, services, programs, and organizational structure at all levels

· Always operate vehicles in compliance with applicable laws and regulations and in a safe and responsible manner

· Conduct ‘pre’ and ‘post’ trip inspections

· Complete and submit the appropriate paperwork daily

· Complete the Hours of Service Logs and associated paperwork and submit daily

· Always carry, proof of valid driver’s license, valid plate permit registration, a copy of the Commercial Vehicle Operator Registration/National Safety Code Registration documentation and the associated vehicle inspection and Hours of Service documentation

· Check in with dispatch at beginning, mid-day, and end of scheduled route

· Provide an appropriate message card to each donor

· Complete and properly log all assigned pick ups

· Unload merchandise as instructed

· Return all equipment to the office at the end of each day

· Report route discrepancies with the dispatch

· Ensure that only authorized personnel ride inside the truck

· Participate in all required driving related NDT education, initiatives, directives, and procedures

· Additional duties as required ensuring the effective function of Operations

· Grade 12 Education or equivalent experience

· Ability to read maps

· Ability to handle 10-50 lbs. loads

· Ability to drive a 3-Ton (16 foot) straight truck

· Strong organizational skills, ability to map routes for efficient pickup

· Ability to project a positive business-like image to the public

· Ability to communicate effectively with a wide variety of people

· Ability to provide calm assistance to upset clients

· Ability to maintain public relations type attitude even during stressful situations

· Ability to understand and follow written or verbal instructions

· Good command of the English language

· Superior customer service skills

· Class 5 and / or G license, passenger car or light truck

· Must have a minimum of 5 years actual driving experience at the above level. 2 years if the driver has received professional commercial vehicle training

· Must have a clean driver abstract, less than 21 days old, with no violations or accidents within the last 3 years

**WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS**

· Works in an environment that has considerable hazardous or disagreeable environmental conditions, whether physical or psychological

· Work requires considerable physical exertion and/or application of concentration or attention effort that results in physical or sensory strain or fatigue

**HEALTH & SAFETY RESPONSIBILITY**

· To comply with the Occupational Health and Safety Act (or provincial equivalent), National Diabetes Trust’s Human Resources policy and associated policies, procedures, and regulations.

* Monthly bonus for Top Drivers program
* Group Health & Dental plan after 1-month waiting period
* Life Insurance, AD&D & LTD (100% Employer-paid)
* Registered Pension Plan (100% Employer-paid) once eligibility criteria are met
* RRSP with company matching component available
* Corporate discounts through Perkopolis, Value Village and GoodLife Fitness