Posted yesterday
ECOMM SL - E-Commerce Shipping Associate
@ Sporting Life
Burnaby, British Columbia
Overview
Sporting Life is hiring an eCommerce Shipping Associate to process, pack and ship online orders accurately and on time. The work covers order fulfilment, shipment documentation, customer communication about delays, and coordinating with third-party logistics providers.
Responsibilities:
- Process and fulfill online orders accurately
- Pack and prepare shipments to company standards
- Monitor order status and communicate delays to customers
- Investigate and resolve shipping issues with logistics providers
- Complete shipment and return documentation
Requirements summary:
- Strong attention to detail and accuracy
- Excellent communication skills
- Problem-solving in a fast-paced environment
- Basic computer skills and shipping platform familiarity
- Physical ability to lift and move packages
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Travel | air: none · ground: none |
| Work setting | Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sporting Life
| Field | Value |
|---|---|
| Open jobs on Jobsy | 53 |
What You'll Do;
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to providing a seamless online shopping experience for our customers.
Your attention to detail and commitment to customer satisfaction will help create a positive shopping experience, whether customers are receiving their latest gear, apparel, or sporting equipment.
- Process and fulfill online orders efficiently and accurately to meet delivery expectations.
- Pack and prepare shipments following company standards to ensure products arrive safely and in perfect condition.
- Monitor order statuses and proactively communicate any delays or issues with customers via phone and electronic messaging.
- Adjust orders as needed to accommodate customer requests, product availability, or special instructions.
- Investigate and resolve shipping issues, including delays or lost packages, by coordinating with third-party logistics providers.
- Ensure proper documentation is completed for all shipments, returns, and order modifications.
- Maintain a clean, organised, and safe workspace, following all operational and safety guidelines.
What You'll Bring;
- A passion for sports, fashion, and delivering outstanding customer experiences.
- Strong attention to detail and a commitment to accuracy in order processing.
- Excellent communication skills to provide clear updates and solutions to customers.
- Problem-solving abilities to quickly address shipping challenges and work with logistics providers to find solutions.
- Ability to work efficiently in a fast-paced environment while meeting deadlines.
- Basic computer skills and familiarity with order management systems and shipping platforms.
- Physical capability to lift and move packages as needed.
AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.
This posting is for an open existing role in our organisation.
Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.
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